CustomerFirst

Performance Foodservice

About this app

CustomerFirst, aka "Customer First", is a cutting-edge ordering platform, from Performance Foodservice and Vistar, featuring a streamlined ordering experience specifically designed for your mobile phone, an at-a-glance dashboard highlighting what you need to know, and intelligent search to find the right products at a moment’s notice.

Customers are empowered to order from custom lists, order guides, purchase history, and more. Invoice and A/R statements are right at your fingertips for all of your locations. Our user-friendly interface and intuitive features provide a level of efficiency and convenience like never before.

Best-in-class features:
• Place orders from your phone
• Access your orders across locations
• View open orders, deliveries, and order history
• View invoices, statements, and POD docs
• Search for new items
• Order using par levels
• Mobile Inventory

Ratings and reviews

All of my categories do not show. Ex. If I don't specifically do a search for produce, none will make my order. in a hurry to submit, this would be a major problem for my facility. I like that it prompts you when you review the order with items you may have forgotten . Great feature. I wish I could make templates. overall, the app is promising.

The ability to order from my phone or tablet is convenient. However, the search feature requires that I back out to the home page almost every time I want to look up a new item, and the new "Track Your Order" feature doesn't work. Also, I continuously get notifications to update the app even though I have the latest version. For a tool that is so instrumental in doing this type of business, it would seem these glitches could be fixed by now.

I like the app overall. The one thing that I do not like is when searching your list, the items do not populate as you type. Having to hit search each time is annoying. If this feature was added, I would give five stars.

What’s new

We've made several improvements to enhance your experience:
Added new search filtering options to help you find information faster and more accurately.
Improved performance and responsiveness across the app for a smoother experience.
Fixed bugs and made stability enhancements to improve overall reliability.