
Perry
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Very Low level of customer service. Sometimes it takes days to get any response. I had a problem with Bonus Rewards that didn't show. They said they would look into it and a week later still nothing. The app keeps crashing when trying to sign in. This app is only good when it works. A lot of bugs with this.
CypherD Wallet Inc
January 28, 2026
Hello Perry,
Very sorry to know about your bad experience lately about the crash in the app. We would like to chat with you regards that. Can you send an email for support@cypherd.io so that we can reach out? We will be waiting your email for help you.

li maxs
when start the application, i cannot do everything in this app because error after biometrics. when i remove biometrics auth, application running normaly, but after active bio, application crash again
1 person found this review helpful
CypherD Wallet Inc
December 15, 2025
Hi, can you please send us your account details along with the screenshot of the problem to support@cypherd.io so that we can help you. Thank you for using our app.