3.8
5.81K reviews
100K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

With the My Cyta app, you’re in control of your services — easily and quickly!


Track your usage, pay your bill with one tap, manage your connections, and enjoy exclusive gifts and benefits with Cyta Rewards.

The app is designed for everyone, with accessibility features that support different needs, such as larger text and assistive tools.

You can also:

• Top-up soeasy numbers
• Pay bills and top-up using your credit or debit card
• Save your card for faster future payments
• Activate or transfer your eSIM
• Purchase and verify a new soeasy connection
• Order products and services
• Manage add-ons for your services
• Set or change your roaming limit
• View and manage your My Cyta account

Important information:

To register on My Cyta you just need to own or use a Cyta service (Postpaid mobile, internet, Cytavision, Telephony, soeasy).
You can add on your account, any Cyta mobile service that you use and manage it from the app.
For more information, you can visit the My Cyta app page

What’s New:

In this version, enjoy an improved experience focused on usability and security.
Sign in easily with biometrics and get things done faster and simpler.
Updated on
Dec 19, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.8
5.79K reviews
Kathy Dw
April 29, 2025
Dreadful. Very slow app, takes a long time to get to a page. Also, it keeps declining online top-up (states it can't process payment at this time). It can only process payment if you get a number from store. Also still waiting 2 days for app to update with a new order I placed, and that I'm supposed to check and follow progress. Pathetic.
3 people found this review helpful
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Cyprus Telecommunications Authority
May 2, 2025
Sorry to hear you’ve had a difficult experience with the My Cyta app. We’re continuously working on making the experience better. Thank you for your comments — your feedback is important and helps us improve. If you need support, feel free to reach out to us at mycyta_commercial@cyta.com.cy or call 132.
Ismail Kaderbhai
December 5, 2025
I received messages to update app and once I updated the app on play store I cannot login it won't allow me to type my email address? Very disappointed and all the support information I received has not resolved the issue? Basically the app has stopped working after doing the update 😞
4 people found this review helpful
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Pavel Lebedev
October 16, 2025
i hate what you did with the new payment system, it wouldn't let me pay my bills like it used to, totally unintuitive and causes more confusion. I really don't like the messaging system, where I have to open eqch one of your constant offers separately to remove unread status, I don't need these offers, I dont need cyta reward points offers too. They offer nothing of real value. the application used to be bulky and slow, but after updates it just turned into garbage I hate keeping on my device
3 people found this review helpful
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What’s new

Bug fixes and performance improvements.

App support

About the developer
CYTA
mycyta_commercial@cyta.com.cy
Tilepikoinonion Strovolos 2094 Cyprus
+357 99 151431