My Cyta

Cyprus Telecommunications Authority

About this app

With the My Cyta app you have everything you need for your communication at your fingertips! 
Easily monitor the use of your services, pay your bill, manage your services, enjoy unique gifts and privileges from Cyta Rewards.

You can also:

* Renew your plan (if eligible)
* Top-up a soeasy number
* Pay your bill or top-up using a credit/debit card
* Save your credit/debit card for future use
* Download and share your bills (pdf) 
* Buy products and services
* Manage the roaming limit of your mobile services
* Add data packages
* Manage My Cyta account

Important information:

* If you already have created a My Cyta account on the website, you can log in to the app using the same login details. 
* To register on My Cyta you just need to own or use a Cyta service (Postpaid mobile, internet, Cytavision, Telephony, soeasy).  
* You can add on your account, any Cyta mobile service that you use and manage it from the app. 
* For more information, you can visit the My Cyta app page

Ratings and reviews

This app shows me the same notification twice I don't know why but it has done it many many times before it showed me the Easter 30% off notification twice in one day earlier on wth.

For about the last 3 weeks I have not received SMS notifications. I have cleared the cache and checked the app settings but still no notifications. Other than that the app is great.🙂

The "Download and share bill" button in the app has been broken for the past 2 days. I tried accessing my bill by logging in on a browser - same error there also. I reported the issue via the live chat and also the Call Centre, and each time I got a "we are fixing it, try later" response. After 2 days, I have just been told "try tomorrow or Monday" (today is Saturday). Surely the largest telecoms organisation in the country should be able to work faster than this? Very disappointed so far.

What's new

New capability to change and transfer soeasy eSIM. Bug fixes and performance improvements.