DACK

Operto Guest Technologies

About this app

Use DACK for contactless check-in, mobile room-access, property guides, and more.


- Contact-free check-in: With the DACK app guests can go straight to their room, home, or apartment without having to meet anyone at a front desk or rental office. Through the app guests can check-in and utilize a mobile key or key codes for access.


- Property guide: With the DACK app guests can learn more about their accommodations amenities, surrounding attractions, stay instructions, and more.

Ratings and reviews

Unable to use this application for Haven Vacation Rentals. Once you install and open the DACK application and waiting for several minutes, a screen is displayed that reads: DACK "Ooops! Sorry for the inconvenience... there is a connection difficulty. Issue was reported, please try again in a few minutes." Trying again in a few minutes does nothing. How can anyone use this to check into a rental? I am using the application on a Android phone, others have tried on a iPhone, same issue. We have tried using wireless and cellular, same message. We have uninstalled, reinstalled, same problem. The issue appears to be on your end. The version that installed on my phone was 1.17.2. A response on one of the comments was to redownload the 1.17.3 download... I am not able to download that as it does not appear to be published. Can someone have a look at this issue? It appears our check in is dependent on a non functioning application.

An Airbnb I stayed in required this app to access the home. It worked fine as an app to unlock the doors. But everytime I would open the app, I would get a pop-up asking for permission to send me notifications. I 100% understand asking for permission, but if I've already said no you don't need to ask again (and again and again). It added an additional & unnecessary step to something as simple as unlocking a door, and annoyed me in the process. I immediately uninstalled the app after my stay.

Had an amazing experience with DACK! Fast response times and accommodating to my family needs during our vacation stay. It was highly convenient being able to use DACK for unlocking the unit, temperature control, and purchasing upsells. I highly recommend this app for anyone booking their next vacation! Thank you DACK for the fully automated guest experience and support!

What’s new

Bug Fixes and Enhancements.