Why your system keep on updated, so troublesome plus updated already still get so many trouble too?? Like Keep on holding the page or auto pop out, need to sign in. Really BAD system. Home Delivery are super bad and not on time so worst.. The service not bad, only taking too long to replying back..
Great app. So far no problem with delivery with me. Just wrong color of items, happened twice, but they made a refund soon after. Just one suggestion. Please make all the descriptions into English. I have no idea what the item descriptions are most of the time. 😅
I have ordered 12 parcel recently and 4 parcel were lost. This is a really a good courier company if u want your things lost in the course. If u really want to make order from taobao i deeply not recommend u to use their service. I will never again use this company. Good bye e鸡白
Can u guys tell the people to not put any hidden prices. Like when you already pay everything. And it reaches your country then suddenly u have to pay again?! What the hell. Fix pls! Its rlly mean and it makes us think that we got the cheapest price but there are hidden fees. But we still have to pay cus it already ate our first payment!. EVen vouchers! Shouldnt we have a refund? I used my voucher and the order failed. AND GUESS WHAT. THE VOUCHER WAS GONE. WTF
Delivery no on schedule Previously waited for no show. No calls or whatsoever ever to inform. Arranged for delivery however app does not show it is out for delivery and still showing pending delivery. Expecting another no show again. Not good customer service and slow in respond.
Great! Provides refunds when items do not arrive and also helps cancel orders from sellers w bad reputation. Bad thing is the delays that can happen at times. Hope to see Korean makeup brands! :)
We sincerely apologize to customers whose shopping experience was affected during our peak period. Since then, we have tried our best effort to recover or refund all the affected parcels. If you still have any feedback or suggestions, feel free to contact us. We are very determined to bring back the good service we used to offer again, and to be a customer oriented company.
We wish all customers a prosperous and healthy Chinese Lunar New Year. Look forward to serving you again next year.
A fascinating shopping experience designed for time and money savvy people.
Shopping assistant helps to find cheap products from China and compares prices.
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