Jeanne Gochenour
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Love the lights and features this app has to offer, hate this app when it disconnects and will not reconnect no matter what you do. I don't normally leave reviews but this has been such an aggravating experience. The app works great for a while and then randomly disconnects. I reset my lights and the app still won't connect. Drives me crazy. I'm not sure what the issue is, but I hope it can be fixed. Again, great app when it decides to work, but don't download this app if you have the remote.
9 people found this review helpful
Zachary Barksdale
The lights work great!.... When you can actually connect to the system via the app download. I have the remote whoch does work but isn't as good because its all preprogrammed. I have the app which maybe works half the time. The other half im either resetting the whole system, or im turning my phone on or off trying to reconnect. It's a little frustrating when I have to open or close the app a couple times just to turn it on/off.
13 people found this review helpful
Dals Lighting
3 December 2020
Hi, We're sorry to know that you're experiencing issues with our products. It can happen due to different reasons regarding the wi-fi settings and many other factors. If you ever need support you can visit our website at https://dals.com to find all the contact information you need to contact our customer service's team. Thank you.
Danny Ibarra
Great app and fairly easy to figure out. One HUGE improvement would be to have a timer with a function that allowed a gradual increase in brightness so that it simulated a sunrise. Right now, to simulate that, I have to set 6 timers and gradually increase the brightness of a color every five minutes. Add this sunrise feature and I'll rate it 5 stars.
5 people found this review helpful