
Peter Schmitz
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The app takes too long to connect to the thermostats. A major disadvantage is you cannot group radiators together. I.e. living room could contain living room left and living room right thermostats, and thus allow you to set them at the same time. Likewise, it would be nice being able to control every thermostat in the house in a single way, rather than having to spend several minutes to go over individual thermostats. @DanFoss Apps. Stop replying that and fix it instead. These suggestions aren't new. Or open the API and let someone else build a better app. @Danfoss A/S - How about repeating the same thing over and over you actually fix it? This was suggested by others ages ago. Or, just open the API so someone else can build a better app.
11 people found this review helpful
Thank you for the comment and suggestion. We are constantly working to make our products better and therefore greatly appreciate feedback from users.

A Google user
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The initial setup was easy and quick, but connecting to the thermostats afterwards is disastrous. It usually takes about 45 seconds to connect and it still fails 50% of the time. It also looks like the development of the app has stopped. At the time of writing the last update was 7 months ago. I've even e-mailed the address listed here on the page regarding the lack of updates, but I just got a canned response back. Edit: Updated my review to 1 star because this product is terrible.
18 people found this review helpful
Danfoss A/S
January 25, 2019
Thank you for the comment.
Please, find how to improve slow connection by the link: https://linkapp.danfoss.com/hc/en-gb/articles/360012305934-Slow-connection-time-between-the-App-and-the-thermostat
Technical support:
FAQ: https://linkapp.danfoss.com/hc/en-gb,
Request: https://linkapp.danfoss.com/hc/en-gb/requests/new
Tel.(24/7): +331 83 82 37 90

Mirjam de Vries
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Updated review: contacted Danfoss several times over the past months as per their comment on this review, and have not gotten a single answer. Would lower if I could. The thermostats keep readjusting themselves every night and there's no way to turn them off, not in person and not in the app. Every single night it wakes me up, it's extremely noisy and no one replies to my request for support at Danfoss
1 person found this review helpful
Danfoss A/S
October 3, 2024
Thank you for the comment.
Please contact us for further assistance:
https://linkapp.danfoss.com/en/request