Troubleshooter

4.3
1.38K reviews
100K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Troubleshooter is now part of the new Ref Tools app, our essential, all-in-one mobile app for air conditioning and refrigeration technicians. Ref Tools gives you access to the tools, guidance, support, and information you need—on the job and in the field.

Download Ref Tools to access the latest version of Troubleshooter.

Troubleshooter helps you diagnose and resolve many issues that pop up in HVACR systems. Through a streamlined and easy-to-navigate interface, you can check on specific parts of a system and search through the most common symptoms. Once you’ve identified the problem, Troubleshooter recommends possible solutions for you to try.

Troubleshooter is a valuable, time-saving app for installers and service technicians, enabling you to quickly resolve service calls and move on to the next one.

You can also download Troubleshooter’s database, so you can use it with or without an internet connection—which is great for remote service destinations.

How to use
When you start up Troubleshooter, you’ll see a refrigeration system divided into four main areas: low pressure, high pressure, compressor, and liquid line components. Select one of the four areas and you will be able to search through potential symptoms for that area in the system. Once you identify the correct symptom, Troubleshooter will show you the possible causes for that symptom and the steps required to correct it. It’s easy to move back and forth between the symptom/cause and the solution pages.

Support
For app support, please use the in-app feedback function found in the app settings or send an email to coolapp@danfoss.com

Engineering Tomorrow
Danfoss engineers advanced technologies that enable us to build a better, smarter and more efficient tomorrow. In the world’s growing cities, we ensure the supply of fresh food and optimal comfort in our homes and offices, while meeting the need for energy-efficient infrastructure, connected systems and integrated renewable energy. Our solutions are used in such areas as refrigeration, air conditioning, heating, motor control and mobile machinery. Our innovative engineering dates back to 1933 and today, Danfoss holds market-leading positions, employing 28,000 people and serving customers in more than 100 countries. We are privately held by the founding family. Read more about us at www.danfoss.com.

Terms and Conditions apply for use of the app.
Updated on
Mar 15, 2022

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
No information available
4.3
1.38K reviews
T Mst
September 17, 2020
Appears to be a neat little static app that might help in some situations. Breadcrumbs would dramatically improve the user experience with easier navigation, IMO. Text search might also be handy.
41 people found this review helpful
Did you find this helpful?
Danfoss A/S
September 22, 2020
Hello T Mst, Thank you for taking the time to rate our app and provide us with your feedback. I will note down your feedback and bring it up with the team. Information like this is important for us to improve the app for the future, so we highly appreciate it.
Wael Faraj
April 12, 2022
Excelente apps, maybe you need to consider adding Hebrew and arabic to this app, As a student of practical engineering, it will be nice that all the information like videos or apps, be also with translation to Hebrew and arabic. Cause 80%of our student dont know English.
7 people found this review helpful
Did you find this helpful?
Danfoss A/S
March 24, 2022
Thanks a lot for your review! Great to hear you are enjoying our app. I will bring your suggestion forward, so hopefully we can support your needs in the future.
Kieran Craddock
June 12, 2020
If you are an apprentice then this could be a valuable tool. For the more seasoned engineer it gives you the basic solutions that you should have already looked at in my opinion but good for learning
38 people found this review helpful
Did you find this helpful?
Danfoss A/S
June 14, 2020
Hello Kieran, Thank you for your feedback, we appreciate it. We are happy to hear that you find the tool good to use for learning. If you have any good suggestions for how we can make a took that could help more experienced people as well please feel free to contact us by mail to coolapp@danfoss.com.

What's new

- General improvements and bug fixes