
WildChild
Why does DAS make things so difficult?! I couldn't even use the app because of the setup page requirement on the login. It ask for some information i have no idea where to find. It ask for Firm id, ip address, and port! I clicked on the search icon and it was unresponsive. I just want to enter my username and password. I've been trading for years but I'm new to DAS and so far I'm finding it in all it over complicates things.
12 people found this review helpful
The reason is because we support many brokers, and each broker is assigned a unique FIRM ID so that their users can access their account with them.
Please look at our KB page that explains a bit more about this here:
https://dastrader.com/docs/im-having-problems-logging-into-idastrader-and-dastrader-android/

A Google user
app has potential but as of now it sucks. Everytime I log in and go to level 2 it works but then when putting in a different stock it wont work. I have to log out and back in everytime. also today I purchased a stock and had to log out and back in, when I did I could no longer sell the stock as there was no sell option. I had to call my broker to sell, which lost me money. maybe the developers and the company will eventually care about their clients one day.
11 people found this review helpful

A Google user
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Works well when connected but layout is primitive. Please learn from interactive brokers app. The most annoying part is that you have to manually connect the app after opening it up. All other apps do it automatically. Pretty bad for 15$/month additional fee. I am switching to sterling.
7 people found this review helpful