Lisa Sylvester
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I was so excited to receive my PlantWave device today and followed instructions on setting up, but I can't connect my android phone via Bluetooth. I'm really disappointed. It tells me to allow Bluetooth settings to connect and scan or something but only a single permission is available, which is location. Came back here and saw many other android users are having issues too. I might have to return this since I just can't get it to work, but will try again another day.
1 person found this review helpful
Data Garden, Inc
April 22, 2024
Hi Lisa, I am so sorry you are having issues getting connected. I am having the team reach out to the email associated with your order for help.
Dillon Hockett
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First, this product is incredible and I love it. Let's get that part out of the way. There many issues with the ap itself, though. Pretty often, the connection will randomly drop and fail to reconnect, even when the plantwave is put into pairing mode. Closing the app, turning off the pantwave, and turning it back on after re-opening the app is the only way to fix it. Sometimes, the app will crash altogether, resulting in the same process being necessary. Battery indicator also doesn't work.
1 person found this review helpful
Data Garden, Inc
March 4, 2024
We are really sorry for the trouble and we appreciate you bringing this issue to our attention. We are looking into this further and will be contacting you over email shortly.
Laila Wahedi
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Doesn't work. Don't buy this device. The instructions for connecting on android are insufficient, even on a newer device. Also why does this app nead precise location permission? That's creepy. Don't require permissions you don't actually need to provide functionality. Sometimes it appears in my bt device list, usually not. When there it won't connect because you need to connect through the app, which won't. Dialog sometimes pops up but disappears fast. Clicked connect once, didn't work.
2 people found this review helpful
Data Garden, Inc
March 21, 2024
Hi Laila! We are so sorry you are experiencing issues with your PlantWave. Although we do not collect your location information, it is a requirement for the App to work and connect with your device. Our team would be happy to help you troubleshoot, please send us an email at plantwave@datagarden.org.