norisbank photoTAN

norisbank GmbH

About this app

AUTHORIZE TRANSACTIONS FAST AND SECURELY
With the photoTAN app, you are able to easily and securely authorize important transactions in the online and mobile banking.
After you entered and submitted all required transaction data in the online banking, a colored graphic will be displayed in case of an active photoTAN procedure. If you scan the graphic using the photoTAN app, a transaction number (TAN) is created which can be used to authorize the transaction. In order to use the photoTAN procedure, you need an activation letter which you can request in the online banking.
You can find further information regarding photoTAN under www.norisbank.de/phototanapp-info

PHOTOTAN-APP AND NORISBANK APP
If you want to transfer money using “norisbank App” with a few taps, you need to tap on the button “Generate TAN” below your transaction summary. This will open the photoTAN app, in which a TAN is generated and with another tap the TAN is transferred to the “norisbank App", where you simply need to tap on “Execute” to finalize the transaction.

PHOTOTAN PUSH APPROVAL
You are required to enter your account number, your PIN as well as a TAN during online banking login. If you are using the photoTAN app with the new push functionality, you do not have to scan a graphic during login. Instead you will receive a push notification. If you tap on the notification, the photoTAN app will open, you can log in (using a PIN or Fingerprint Login), approve the login and are then directly logged into your online banking. You can also approve your online card payments with your norisbank Visa and Mastercard (debit and credit card) simply by clicking on the push notification, logging in to your photoTAN app and approving the transaction.

SECURITY
The photoTAN app has a PIN protection. For a smooth and fast login you are able to use Fingerprint login.
Transactions in your online and mobile banking that are performed with the photoTAN app are secured with the security guarantee of norisbank.

The photoTAN app requires the following permissions on your smartphone:
- “Camera“ to scan the photoTAN graphic
- “Device-ID“ and “Call information" to protect you from any misuse and ensure security. Depending on the Android version there is also the possibility that the app requires to “Manage phone calls”. This is based on the permission “Phone status”, which is essential for the app. The norisbank photoTAN App will not access your phone calls, history or other personal data and will not perform calls.
- „Vibration“ for a vibration feedback during the graphic scan
- "Allow notifications" for receiving push notifications to approve orders in online / mobile banking.

Ratings and reviews

Keeps crashing since recently. Can't use my account anymore. Big problem... Restoring from backup apk lets me run the app. You need to first delete the existing phototan activation in your security procedures, then activate again. 3.3.0 is the last version that seems to work for me. I've turned off updates now.

Crashes if you don't have the default keyboard activated. Activation using the graphic doesn't work at all. Absolutley useless at the moment. Also, no information available as of when it might get fixed.

A few weeks ago, the activation simply stopped working and I was locked out of my account for almost a week. Today, the app refused my PIN, which I did enter correctly, so I'm locked out again... going to switch banks, this is ridiculous.

What's new

In some cases, scanning the photoTAN graphic or using the PushTan led to technical errors. We have fixed this in this release.