638 reviews
Content rating
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About this app

Live communication from schools to parents made simple

Improve the relationship between your school and parents with our live communication app. Parents can receive instant updates on their child’s activity, receive documents, videos, photos and be kept up-to-date with the latest school news all in one place.

Designed to support schools in achieving outstanding parental engagement, School Ping can be used on laptops, tablets and mobiles and syncs seamlessly across all devices in real-time. *

Key features for parents
- Receive live school news notifications
- Receive live updates on a child's activity directly from their teacher
- View documents, videos, images, music and even podcasts
- Keep up-to-date & organised by using the SchoolPing calendar
- Book your parent's evening slot instantly with our live parents' evening booking system
- Automate permission slips with our forms feature
- Make payments directly from the app
- Security lockout passcode keeps your account protected

Key features for schools
- Save money, time and trees! No more printing letters and paying for text messaging services or counting money.
- The app can be personalised for each school with the ability to add logo, name, motto and colours
- All school staff can receive unlimited free support from our friendly team
- See which staff and parents have read and received messages with our analytics
- Keep teachers informed too with the additional ability to use SchoolPing for communication between staff
- Send payment requests with message and allow parents to pay directly from their Inbox**
- Messages can be sent directly from the SchoolPing app to parents or colleagues.

Schools must be subscribed to SchoolPing for teachers and parents to use the app. Login details will be supplied to all users via an email invite or a letter home from your school.

* Network charges may apply (Please check with your network provider)
* Payments provided by Pay360
** Schools can contact New Era UK for this service

Tech Notes
- Requires Android 12 (Snow Cone) or later
- Compatible with Android smartphones
Updated on
7 Feb 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

619 reviews
Matt Ferguson
13 February 2024
Editing this review as the bug I reported regarding links not opening on recent Android versions has now been fixed; this app works well and is much more convenient than having the school send everything by email, text or carrier pigeon (selected at random) as was the case before. There are still some improvements to be made (such as functionality to allow copying text in messages) but generally speaking a good experience at least from a parent's point of view
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New Era Education Ltd
23 February 2024
Thanks for your feedback. The app does not allowing for the copying of text, this potentially could be something that could be considered for the future. If you could contact our team to share further information on the issue you have experienced with the links, that would be much appreciated. Thank you for taking the time to update your feedback.
James Daft
8 May 2024
I've had this app on various phones for a few years now. I have to say that it never, ever works. Every time I used to click on the write a message button it used to just shutdown the app. Now they have solved that problem and it just freezes instead. Why bother making an app that just doesn't work at all and never has? Have to fire my laptop up every time to use it which is very annoying.
2 people found this review helpful
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New Era Education Ltd
9 November 2020
Hi there, please contact the support team on support@neweraed.co.uk and we will be able to look into this issue you are experiencing. Kind regards, New Era Support.
Allan Tench
9 June 2024
Appalling App, the fact that they take money from schools and provide them with this utter garbage is abhorrent. The app constantly fails to load properly, you're left clearing cache and data to get it to work. You then need to log in again but it won't accept your details which I know are correct so you have to reset password but that fails to work meaning a frustrated phone call to the school receptionist. Hopefully other schools will read the reviews and not bother and find something else.
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What's new

Bug fixes and usability improvements