SchoolPing

New Era Education Ltd

About this app

Live communication from schools to parents made simple

Improve the relationship between your school and parents with our live communication app. Parents can receive instant updates on their child’s activity, receive documents, videos, photos and be kept up-to-date with the latest school news all in one place.

Designed to support schools in achieving outstanding parental engagement, School Ping can be used on laptops, tablets and mobiles and syncs seamlessly across all devices in real-time. *

Key features for parents
- Receive live school news notifications
- Receive live updates on a child's activity directly from their teacher
- View documents, videos, images, music and even podcasts
- Keep up-to-date & organised by using the SchoolPing calendar
- Book your parent's evening slot instantly with our live parents' evening booking system
- Automate permission slips with our forms feature
- Make payments directly from the app
- Security lockout passcode keeps your account protected

Key features for schools
- Save money, time and trees! No more printing letters and paying for text messaging services or counting money.
- The app can be personalised for each school with the ability to add logo, name, motto and colours
- All school staff can receive unlimited free support from our friendly team
- See which staff and parents have read and received messages with our analytics
- Keep teachers informed too with the additional ability to use SchoolPing for communication between staff
- Send payment requests with message and allow parents to pay directly from their Inbox**
- Messages can be sent directly from the SchoolPing app to parents or colleagues.


Registration
Schools must be subscribed to SchoolPing for teachers and parents to use the app. Login details will be supplied to all users via an email invite or a letter home from your school.

* Network charges may apply (Please check with your network provider)
* Payments provided by Pay360
** Schools can contact New Era UK for this service

Tech Notes
- Requires Android 12 (Snow Cone) or later
- Compatible with Android smartphones

Ratings and reviews

Utter waste of my time. App is slow to load. Missing messages. "Message requires response" but no way to respond. Attachments never load. No idea why the school uses it, emails were easy and effective. This is a "solution" that is looking for a problem. Much hatred.

Usually OK, but latest update broke it completely. It does not open 9 times out of 10. Freezes on load screen. _update#2_ Thanks for your reply. I updated it to the latest version and tried reinstalling, it still does the same thing. Notifications are shown on my screen, but once I click on them the app freezes mid-opening. Likewise the app does not open at all if I try to open it from my app library. I appreciate the support, but unfortunately the app is still severely dysfunctional.

As others have said push notifications just don't work and haven't done for months. I've missed so many. And yes I've gone through all the troubleshooting checking notifications in app settings, rebooting, uninstalling and reinstalling etc. They just don't do what they are supposed to so are really no better than the old method of emails from the office.

What's new

Stripe Integration
Bug fixes