
A Google user
Why would you get rid of a phone line system that worked for booking cars and replace it with an app that doesn't work?! If this thing actually had a working interface like Uber it would be perfect. But instead you get "Waiting to arrange" for 10 mins. It might arrive and still say that, or change to Arranged but never come. No number to call and check, no visual representation of where your car is, and no halfway reliable advance booking. And the price still goes up every 12 months 🤣
21 people found this review helpful

A Google user
I'd give it 0 stars if I could. Worked fine until Nov update, now doesn't run on Android 9. Even when it did function, the hire car booking section was useless as the notifications had no relation to what was happening in reality (cars say they're coming and don't, or say nothing and show up, don't wait the supposed 2 mins so tell you you're a no show...)
7 people found this review helpful

Dylan (Swift)
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The recent update improved some things and hurted others: 1) When checking the schedule for the ferry or buses, the app used to automatically switch to the correct schedule, such as to "Sunday & PH" on a Sunday/Public Holiday, but no longer does. 2) Both previously and now, the hire car booking system is opaque and unreliable, being stuck on "Waiting to arrange" for ages with no indication of availablity. - etc... There are a range of issues that plague the app's UI/UX and general functionality.
3 people found this review helpful