3.0
52 reviews
10K+
Downloads
Content rating
Everyone
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About this app

The Office of Unified Communications’ (OUC) 311 Call Center Operation provides a one-stop service experience for constituents, residents and visitors searching for DC government services, numbers and information.
Updated on
Dec 18, 2021

Data safety

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3.0
52 reviews
A Google user
June 2, 2019
WHY are there two apps for DC 311? WHY? If one is not correct then remove it from the Play Store. This one looks more official but other was updated more recently. Pick one and go with it. I used both to submit same issue since I don't know which, if either, will work. Imagine I'm not the only one sending potentially dupicate requests. Photos upload strangely in this one though but I did receive a request number. Time will tell if anything happens. Course that still means nothing w/ this city.
9 people found this review helpful
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A Google user
November 8, 2019
Apparently DC gov. didnt like that SeeClickFix did a better job and now residents are forced to use this mediocre, counter-intuitive app that can't work with password mgrs. and is impossible reset. Photos don't upload, maps can't find addresses. The web version is only slightly more user friendly. Reintegrate SeeClickFix!
9 people found this review helpful
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A Google user
November 12, 2019
This app replaces the Washington DC 311 app by SeeClickFix. I was actually a fan of the layout of the predecessor app as it was pretty quick and efficient to use before being closed. This app requires many steps to report or find anything. The maker, Salesforce, is a major company, so one would think more attention to detail could be provided. They certainly have the resources. The app just started in DC, so it will need some adjustments.
13 people found this review helpful
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What's new

Minor bug fixes