DC311

Government of the District of Columbia

About this app

The Office of Unified Communications’ (OUC) 311 Call Center Operation provides a one-stop service experience for constituents, residents and visitors searching for DC government services, numbers and information.

Ratings and reviews

WHY are there two apps for DC 311? WHY? If one is not correct then remove it from the Play Store. This one looks more official but other was updated more recently. Pick one and go with it. I used both to submit same issue since I don't know which, if either, will work. Imagine I'm not the only one sending potentially dupicate requests. Photos upload strangely in this one though but I did receive a request number. Time will tell if anything happens. Course that still means nothing w/ this city.

Far too many bugs. In particular, it's next to impossible to select the right category of issue because the links don't work properly.

Apparently DC gov. didnt like that SeeClickFix did a better job and now residents are forced to use this mediocre, counter-intuitive app that can't work with password mgrs. and is impossible reset. Photos don't upload, maps can't find addresses. The web version is only slightly more user friendly. Reintegrate SeeClickFix!

What’s new

Bug fixes and Performance improvement