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About this app

Ddalgilo CS is a real-time chat response app designed for Customer Service (CS) managers of the Ddalgilo service.

When a customer sends an inquiry message via the web or app, a push notification is immediately delivered to the assigned manager. By tapping the notification, the manager can immediately navigate to the relevant chat room and respond without delay.

■ Key Features

· Real-time Chat Notifications: Immediately notified via push notification when a new customer inquiry arrives.

· Immediate Response: Tapping the notification opens the customer's chat room instantly, allowing for a quick response.

· Check Inquiry History: View ongoing consultations and past conversations on a single screen.

· Background Notifications: Do not miss new inquiries even when the app is not in use.

■ Recommended for

· Managers responsible for consultations at the Ddalgilo Customer Service Center

· Operations personnel who need to respond quickly to customer inquiries

This app is a business app that requires logging in with a Ddalgilo CS manager account. An manager account is required to use the service.