Fixi

Decos Information Solutions

About this app

Busted street light? Pothole in the road? Illegal dumping and garbage litter? Report problems and suggestions instantly to your local city council with Fixi.


1. Report your neighbourhood problems
Loose tile on the sidewalk? Or a great idea to improve the neighbourhood? Report it instantly to City Officials, along with the location and a photo of the problem.

2. Stay informed
You’ll be notified when your report is being taken into consideration by the city council. And after that, you’ll also receive notifications when your problem is addressed and solved.

3. See other people’s reports
View other people’s reports from your neighbourhood too. Fixi allows you discuss those reports and collectively see what City Officials are doing about it.

The following municipalities use Fixi (Dutch website): https://www.decos.com/nl/fixi/gemeenten

Disclaimer:
Fixi is developed by Decos, a supplier of smart management software in the Netherlands. Fixi doesn't represent municipalities, but only serves as a channel to offer issues in the public space to municipalities.

Ratings and reviews

App is Awesome.. Still need to see about Duration when area is Cleaned

im glad i can easily file complaints and pick the exact location the issue is at, but sadly theres no option to make it a bit more of an emergency kind of alert since Arnhem has a habbit of coming too late. and even now i had made a complaint and no response, at all

Good app, usefull for improving your neigbourhood. Maybe its an idea to add the option to pick from a folder of your pixtures to find the right foto faster. Also sonetimes there are issues that fall under none of the toppics. Maybe its an idea to add other as a toppic.

What’s new

For the reporter:
- Citizens now see a message that commenting is disabled when the organization has set this
- The guidance text when uploading a photo is now shown directly on the page
- Citizens can now update their rating on a report multiple times
- Notifications can now be deleted using swipe actions, or all at once via 'Delete all'
For the organization:
- Handlers can disable commenting by reporters after a report has been handled