SPARSH

CGDA NEW DELHI

About this app

SPARSH is an integrated online system for all the stakeholders including pensioners. It provides for initiation of pension claims, processing and sanctioning of pension entitlements and disbursement of pension directly into beneficiaries bank accounts. Dedicated pension portal is available to each Pensioner to access documents, raise and track grievance/ service request, annual identification, saving declaration etc. SPARSH excels in transforming an otherwise complex process into simple one wherein all pension related services can be availed by defence pensioners at their doorsteps via portal, mobile app, service centre or call centre.

Ratings and reviews

Doesn't work reliably!! 😕 Have tried to reset my password/unlock account option several times in the past. But it keeps saying "invalid otp" even though I have typed the OTP correctly each time. Now it says that "site is under maintainence". But there is no definite timeline provided as to when it will come out of that. This app needs some serious overhaul.

I don't understand why it is not opening after update of new version. The last version was very user friendly and basically very useful to download the pension slip without any hassle. Since it is very serious concern regarding the receipt of update of new version suddenly. Please rectify the technical issue at the earliest so that we can download our pension slip. An early action is solicited please.

I received a message that a newer version of the App is available and I need to update.However,the update is not getting installed and the message for updating keeps popping up.Tried all standard methods,like restarting, uninstalling etc but to no avail. There's always some or the other issue with the App. This is not a very user-friendly interface especially for those veterens who are not very comfortable with these gadgets and Apps.

What’s new

Minor security patche updation