Dell Audio

Dell Inc.

About this app

Dell Audio app is a companion mobile app for Dell wireless audio devices that enables you to personalize and enable headset features. This app currently supports -

1) Dell Pro Premium Wireless ANC Headset - WL7024
2) Dell Pro Plus Wireless ANC Headset - WL5024
3) Dell Pro Wireless Headset - WL3024
4) Dell Pro Plus Wireless Speakerphone - SL525
5) Dell Pro Plus Earbuds - EB525

We have 2 Audio Modes to customize your settings based on your activity:

• Collaboration Mode - Be heard clearly when you are on conference calls with Mic Noise Cancellation. Control noise from both outgoing and incoming audio*. Control the volume of your voice on a call with Sidetone slider.

• Multimedia Mode - Set preset modes with Audio Preset. Create your own Custom preset using the Audio Equalizer, by adjusting settings for bass, mid-range, and treble levels. Or choose from predefined audio profiles: Default, Bass Boost, Speech Boost and Treble Boost

In addition, the Dell Audio app allows you to do so much more:

• Manage Noise lets you turn on noise cancellation or adjust the transparency level to decide how much surrounding sounds you want to hear*.

• Automated Actions allow you to pause music or mute mic when you take off the headset or earbuds. With Quick Pause, you can even pause music or mute mic by taking off just the earcup of WL7024.

• Busy Light turns on a red colored light on the headset when you are on call, indicating to people around you to leave you undisturbed, ideal for hot desking and hybrid work*.

• Voice Guidance sets the amount of audio prompts user may need for device features.

• Auto Off helps Dell wireless audio devices to automatically power off after a period of inactivity.

• Battery Status indicator displays your audio devices battery status with a visual battery indicator.

• You can also see the current firmware version and do firmware updates upon being notified.

• ‘Find My Earbuds’* allows users to track the location of supported earbud devices.

*For Earbuds only
* This feature is currently NOT supported on Mobile Devices that have Dell Audio App downloaded from China’s app stores like iOS App Store, Google Play store and Tencent Store.

Ratings and reviews

Edit 4/5/25: App now works if you update the firmware as suggested by other reviews. Still keeping it at 3 stars for taking this long to work, though. The app refuses to connect to the Dell WL7024 headset that I just got. I've tried uninstalling and reinstalling the app, restarting my phone, unpairing and repairing the headset, and multiple combinations of all three of those in different orders. No matter what I do, I cannot get the app to find my headset.

The app keeps not being connected to the headset. So frustrating. The app reeeeeeally needs to have a get to know your headset section where the excessive amount of buttons are labeled and clear directions are given. Took several tries to get the headset to connect to the app. Connecting to the phone would have been easier if I knew that I had to hold in the Bluetooth button for the headset to go into Bluetooth mode. It's the little things. Like directions. And function.

Please turn down the volume of the automatic messages of the headphone. It is too loud! When the mic is retracted, it also makes a very loud noise. Also, my Android phone is unable to use the headset mic when connected. please, look into those.

What’s new

What's new
1. Support for new Audio device : Dell Pro Plus Earbuds - EB525
2. ‘Find My Earbuds’* allows users to track the location of supported earbud devices
3. User experience enhancements

* This feature is currently NOT supported on Mobile Devices that have Dell Audio App downloaded from China’s app stores like iOS App Store, Google Play Store and Tencent Store.