Rohit Chatterjee
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I've used Delybazar's service a few times now, and can provide a balanced review. The choice of items (specially non veg) is pretty good, and superior to other similar sites. The quality of food delivered has in general been quite good too. Customer service is a weak point. Support over telephone is non existent, and you have to send multiple emails before you get a proper response or action from their end. Hope they look at this issue thoroughly.
17 people found this review helpful
A Google user
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The app has technical issues which are leading to the money being deducted but not capturing the order ID in the orders page..Additionally, the phone number showing in the support section is not reachable when you call or is switched off. You should create a proper customer care section with a contact who can handle the queries but I must say the products they deliver are of very high standard and quality!! Their quality of the products is the best!!
26 people found this review helpful
Online Delybazar Internet Retail Market Pvt Ltd
21 April 2020
Hi there, we are sorry for the trouble caused. Please share the information with us on WhatsApp at 8231920921 so that we can look into the matter.
Debanjan Dasgupta
I am giving it 5.. as personally I am satisfied with the service they have provided so far.. order was on time, fish /chicken quality was quite upto the mark, hassle-free payments. And the best part is unlike other popular alternatives , the availability of slots are pretty convenient.I get all the items the next day itself. Yes there are scope of improvement.App can be more user-friendly, vegitables stocks can be better,and price is bit high, still think they don't deserve to be rated only 3.
4 people found this review helpful
Online Delybazar Internet Retail Market Pvt Ltd
16 June 2021
Thank you for providing your valuable feedback. Please reach out to us at +918231920921, if you have other suggestions.