Swipall Flow

DesarrollApps

About this app

Swipall Flow CRM is the ultimate platform for centralizing, managing, and scaling your social media customer service. Connect your WhatsApp, Instagram, and Facebook Messenger messages in one place and transform every conversation into a sales opportunity.
Designed for sales and support teams seeking speed, organization, and efficient automation.
Your entire team in a single, unified inbox:
Omnichannel Inbox: Receive and respond to WhatsApp, Instagram, and Facebook messages from a single interface.
Advanced Filters: Quickly find any conversation by filtering by channel, assigned agent, or customer status.
Funnel Management: View and change the status of conversations to maintain control of your sales process from start to finish.
Tools to enhance teamwork:
Efficient Assignment: Distribute chats among your advisors manually or automatically.
Internal Notes and Pinning: Leave comments visible only to your team within the conversation and pin the most important messages so you don't miss a thing. Quick Answers: Save time by answering frequently asked questions with a single click.
Automation and Artificial Intelligence:
Integrated Chatbots: Automate initial responses and qualify leads 24/7.
Artificial Intelligence: Assist your agents with suggested answers powered by Swipall Coach (AI) and accelerate response times.
Metrics and Control for Administrators:
Comprehensive Dashboard: Monitor your team's performance in real time.
Key Metrics: Analyze activity hours, response times, and the volume of conversations handled by each agent.
Optimize your company's communication flow, improve response time, and boost your sales.
Download Swipall Flow CRM today and take control of your sales channels!

What’s new

Swipall Flow CRM es la plataforma definitiva para centralizar, gestionar y escalar la atención a tus clientes en redes sociales. Conecta en un solo lugar tus mensajes de WhatsApp, Instagram y Facebook Messenger, y transforma cada conversación en una oportunidad de venta.