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Edit: The new recolor uses an ugly version of orange. After tapping Transfer, the window auto-closes. Original: UI update is awful. Previous design was actually cleaner and looks better on a mobile device, not this oversized text and info on cards. There was no reason to remake the wheel. App animations cause delay and make the app feel slower than it actually is. Also, if you really want a clean design, remove the ad graphic that's at the top of every screen, completely useless.
21 people found this review helpful
Desert Financial Credit Union
20 March 2024
Thank you for sharing your feedback with us. We're sorry to hear that you are unsatisfied with our recent update. We will share your comments with our team.
Duane Vick
This app is barely useful. Freezes on startup, won't work well with fingerprint authentication, tries to send an OTC to my email but when I go to retrieve it and come back to the app, the input screen is gone and yet I can access my bank information. Your app is a security nightmare. Your developers probably couldn't code "hello world" without copy/pasting from the Internet.
4 people found this review helpful
Desert Financial Credit Union
3 April 2024
Hello, Duane. We're sorry to hear that you are having issues with our app. Please give us a call at (602) 433-7000 so we can learn more.
Naton Hogencamp
I've been using desert financial since I was 14 as a joint account with my mom, it hasn't given me any problems and is honestly a great credit union with their checking and saving accounts. However, I have had a couple instances of fraudulent activity with my account, the customer service was great in these situation, I just wish a "freeze card" option was available and purchase notifications were a little quicker than the 3 days it takes to get an email.
2 people found this review helpful