ServiceBridge

GPS Insight

About this app

ServiceBridge is designed to help you get organized, get paid and grow your business. ServiceBridge assists with managing customers, sending estimates and quotes, scheduling and dispatching jobs and work orders, tracking employee timesheets, generating invoices and collecting payments. ServiceBridge works both online and offline. Start your free trial to learn how ServiceBridge can help your business eliminate paperwork and engage your customers to increase sales today.

Distribute jobs to field worker mobile devices

You can instantly distribute job and customer information to field workers, automatically inform your field workers of new assignments and changes to their schedules, and receive job updates made from the field. You can also access photos and signed documents, as well as capture payment information from the field.

Reduce office calls and simplify job costing

You can give field workers the option to create new work orders, estimates, and customers from their mobile devices. Field workers will also have the ability to lookup product and service pricing, quote a job, and email estimates directly to customers, making the process that much more smooth.

Find the fastest routes, save time and fuel

Travel route optimization is simple, as locations are displayed of all current daily assignments on an interactive map and allows you or your drivers to find the closest jobs and avoid traffic. The app also provides voice-guided turn-by-turn driving directions to the job site.

Track equipment warranties and service contracts

Keeping a record of equipment installed at your job locations as well as maintenance history is easy, and that record is accessible from anywhere. With this easily accessible information, you always know what is covered under the service contract and keep track of manufacturer warranties.

Digital job receipts, estimates, and inspection reports

Optimize and streamline your processes by emailing all documentation from the field to the customer. Customize all of your documents to include your business information, custom fields, photos and legal language, giving you a consistent representation of your brand across all forms of communication.

Ratings and reviews

New version ( 10/29/20) took away the " add item" button in the details tab, now it's three ambiguous dots in the upper right corner the then lead to the " add items" button, so another unnecessary step. How this improves Service ridge I do not understand. It's moving quick towards a myriad of unnamed buttons, extra menus, and significant changes without notice or explanation. Some extra menus may help, but EVERY estimate written needs the " add items" button.

I give this app 5 stars for the features and innovative changes that ServiceBridge has made to improve for its customers. I've been using it for around 3 years now and had my fair share of issues. They routinely hold webinars that will show you old and new features that you might not be aware of. Their customer service seems to be better than the average software company. Dont get me wrong, there will be issues from time to time as it is a human created software program. Difference is they want to make the product easy to use and to simplify and speed your workflow.

First time using and it's been about a year. Works well and give alot of information for myself being the supervisor of 5 other coworkers. We have anywhere from 5-10 jobs and up to 15+ a day between us. Being able to see when jobs are started, finished and communication in between is very helpful. Need to work on the android picture zoom though....😬

What's new

- Performance and stability improvements