Devi OneDesk

Devi Academy Senior Secondary School

About this app

Devi Academy Ticketing is the official campus support app for Devi Academy staff and authorised users. Report facility and IT issues quickly, follow progress in real time, and help keep classrooms and campus services running smoothly.

WHAT YOU CAN DO
• Create tickets for campus issues with clear details and priority
• Choose location, floor, and room so the right team can respond
• Link equipment when relevant for faster diagnosis
• Track open, resolved, and closed tickets from your phone
• Add comments and updates as work progresses
• Get a clear view of recent activity on the dashboard (admin)

FOR ADMINISTRATORS
• Manage all campus tickets in one place
• Resolve, close, reopen, or edit tickets
• Configure categories, locations, floors, rooms, and equipment
• Bulk-upload equipment with a CSV template
• Monitor open, resolved, and closed ticket counts at a glance

WHO IT’S FOR
• School staff and authorised school accounts (Microsoft sign-in)
• Service providers / vendors with credentials issued by the school
• Campus administrators managing day-to-day support operations

WHY USE THIS APP
• Built for Devi Academy’s campus workflow
• Simple, focused design for fast reporting
• Secure sign-in for school users
• Organised setup for locations and equipment across campus

Need help on campus? Open Devi Academy Ticketing, create a ticket, and track it until it’s resolved.

What’s new

Bug fixes and performance improvements.
Updated for the latest Android compatibility requirements.