Flow Triage

DevLabs South Africa

About this app

Streamline your service operations with FlowTriage Mobile
FlowTriage Mobile is the essential companion app for staff managing service requests across hospitality, senior care, and property management facilities. Stay connected to your
workflow wherever you are and ensure no request goes unattended.
Key Features:
Real-time Ticket Access - View all incoming service requests as they arrive from guests, residents, or tenants via WhatsApp
Smart Organization - Tickets automatically categorized by AI into maintenance, housekeeping, concierge, and other service types
Quick Updates - Change ticket status, add notes, and update priority levels instantly
Assignment Management - See which tickets are assigned to you and claim unassigned requests
Rich Context - View full conversation history, attached images, and all relevant details for each request
Push Notifications - Get alerted immediately when new tickets are created or assigned to you
Offline Mode - Review ticket details even without connectivity; updates sync automatically when back online
Perfect For:
Hotel and resort staff
Senior living facility teams
Property management professionals
Maintenance crews
Housekeeping departments
Concierge services
Why FlowTriage Mobile?
Never miss a service request again. FlowTriage Mobile puts your entire ticket management system in your pocket, allowing your team to respond faster, coordinate better, and deliver
exceptional service experiences.
Note: This app requires an active FlowTriage subscription. Contact your administrator for login credentials.