3.5
5.73K reviews
Content rating
Everyone
Government
500K+
Downloads
Content rating
Everyone
Learn more
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About this app

DEWA Smart App provides a unique interactive platform offering an elevated digital experience, powered by integrated bundles of innovative services and features, delicately designed to exceed the expectations of consumers, builders, suppliers, and students. The App creates an added sustainable value for all stakeholders.

Now also available for Wear OS smartwatches, DEWA Smart App brings essential services to your wrist. Users can conveniently access key features and stay connected anytime, anywhere through their Wear OS device — ensuring a seamless and smarter digital experience.
Updated on
Jun 21, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 9 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.5
5.65K reviews
Yasser
June 17, 2026
unbelievable! this is frustrating to force you log in over and over every time you open the app!
1 person found this review helpful
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Dubai Electricity & Water Authority
June 17, 2026
Thank you for sharing your experience. Please note that for information security and user data protection, the App goes in auto-lock if kept inactive for some time. We advise you to enable face recognition/biometrics features to make the login to the App easier.
Troy
July 1, 2026
there is no option to unsubscribe from the numerous SMS text messages
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Dubai Electricity & Water Authority
July 1, 2026
Sorry for the inconvenience. For further assistance, please contact our Customer Care Center at customercare@dewa.gov.ae and our team will be contacting you soon.
Fernando Gomes
January 26, 2022
App keeps you logged as "Guest". Impossible to find where to login with your DEWA ID, therefore the "easypay" requires you to know (by heart or after extensive research) your easy pay number (tip given by the app: "EasyPay number is your existing number for respective services"). It's easier to find "rate this app" than "log into your account", therefore I'm rating it as it deserves and not paying my bill this month. See you next month.
5 people found this review helpful
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What’s new

Performance improvement and App enhancements
Content rating
Everyone
Learn more

App support

About the developer
DUBAI ELECTRICITY & WATER AUTHORITY P J S C P.J.S.C.
sameerkhader018@gmail.com
Dubai Electricity and Water Authority Building - Umm Hurair إمارة دبيّ United Arab Emirates
+971 50 406 8641