iM라이프 모바일고객창구
100K+
Downloads
Everyone
info
About this app
Take advantage of the new convenience available at the iM Life mobile customer counter.
■ Information on financial transactions
If you are using the mobile customer counter for the first time, you must agree to the basic financial transaction terms and conditions through public certificate authentication.
01 Go to Certification Center > Public Certificate Management menu
Enter the ‘Authentication Center > Public Certificate Management’ menu and touch the ‘Register’ button.
02 Agree to use and enter personal information
After completing the consent to use, enter your name and resident registration number and touch the ‘Identity Verification’ button.
03 Select public certificate and enter password
After selecting the public certificate for registration, enter the password to complete public certificate authentication.
04 Public certificate registration completed
Once the registration of the public certificate is completed, the financial transaction member can log in using the public certificate.
■ Business service information
[Contract Management]
01 My comprehensive information
You can check customer information contact information, insurance status, unclaimed insurance money, and insured asset information.
02 Insurance contract inquiry
You can check the contract details, subscription details, coverage details, payment details, and savings details of your contract.
03 Automatic transfer management
You can apply for or cancel automatic transfer of insurance premiums and insurance contract loan principal and interest.
04 Change customer address/contact information
You can view and change customer address/contact information, notification recipient, and information about opting out of receiving notifications.
05 Batch change of financial transaction address
You can apply for a bulk change to other financial institutions regarding the address information among the customer information registered with iM Life.
06 Marketing consent
You may request or withdraw your consent regarding the collection/use/inquiry/provision of personal (credit) information for business purposes.
07 Safety sales monitoring
We re-confirm through a survey whether the product description, understanding of the terms and conditions, receipt of application form, and handwritten signature were completed properly at the time of signing up for insurance.
[Insurance contract loan]
01 Insurance contract loan application
You can borrow money and receive payment within the scope of the insurance contract cancellation refund (can be applied in bulk or on a case-by-case basis).
02 Repayment of principal and interest
You can repay the loan from your current insurance contract in full, in part, or in the form of interest payments.
03 Insurance contract loan details inquiry
You can view detailed processing details of insurance contract loans and principal and interest repayments.
[Insurance premium payment]
01 Basic insurance premium payment
This is a mandatory insurance premium that must be paid during the premium payment period and may become invalid if it is two months late.
02 Free insurance premium payment
In the case of universal products, premiums can be paid freely after the mandatory payment period. (10,000 won or more ~ within basic insurance premium amount)
03 Additional insurance premium payment
This is an additional premium paid in addition to the basic or free insurance premium and can be paid in increments of 10,000 won.
[Payment service]
01 Early withdrawal withdrawal
For cancellation refunds of insurance contracts you have signed up for, you may receive early payment within a certain range.
02 Survival benefit withdrawal
If the insured survives for a certain period of time agreed upon at the time of the insurance contract, benefits can be paid.
03 Maturity benefit withdrawal
When the coverage period expires, the beneficiary may receive a refund upon request from the policyholder and the beneficiary.
04 Cancellation refund withdrawal
When canceling an insurance contract early, you can receive payment of the amount minus the operating expenses and cancellation deductible from the premium savings.
05 Withdrawal of dormant insurance money
You can receive various insurance and paper payments that have not been claimed for a long time even though you have the authority to receive them.
[Accident insurance claim]
01 Accident insurance claim
At the mobile customer counter, if both the insured and the beneficiary are the same, you can apply for a claim amount of 1 million won or less.
02 Accident insurance payment processing status
You can check the status of application for accident insurance claims and the progress of claims after submission.
[Fund change]
01 Fund inclusion/accumulation ratio change
You can change the ratio of future insurance premiums (basic insurance premium, additional insurance premium paid) that are transferred to and accumulated in the fund.
02 Application for automatic fund redistribution
You can check the automatic reallocation application history for the insurance premiums (basic insurance premium, additional premium paid) of the fund you currently own.
[customer service center]
01 Issuance of documents (certificate)
You can receive documents (certificates) by email or fax.
02 Securities reissue
You can receive a certificate of your current contract via email or fax.
03 Certificate issuance status
You can check the issuance status of documents (certificates).
04 Cancellation of subscription
You can withdraw your subscription within 15 days from the date you received the insurance policy.
■ App access permission information
In accordance with the [Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.] and the revision of the Enforcement Decree of the same Act, we will inform you of the access rights used at the iM Life mobile window as follows.
[Required access rights]
01 SMS text
It is used to verify your identity when making an insurance contract loan, payment service, or changing mobile phone information.
02 phone
It is used for making phone calls to iM Life Call Center and iM Life FC.
03 camera
KYC, used to capture attached files when claiming accident insurance.
04 Photos, media, files
KYC, used to retrieve attached files from the gallery when claiming accident insurance.
Disk access privileges are used to log in with public certificates and transmit (read, copy) public certificates.
05 Apps displayed above other apps
Used to display information on top of other apps.
[Optional access rights]
doesn't exist
[Consent and withdrawal of access rights]
You can process it in ‘Settings > Applications > iM Life > Permissions’ (Android 6.0 or higher)
■ Information on financial transactions
If you are using the mobile customer counter for the first time, you must agree to the basic financial transaction terms and conditions through public certificate authentication.
01 Go to Certification Center > Public Certificate Management menu
Enter the ‘Authentication Center > Public Certificate Management’ menu and touch the ‘Register’ button.
02 Agree to use and enter personal information
After completing the consent to use, enter your name and resident registration number and touch the ‘Identity Verification’ button.
03 Select public certificate and enter password
After selecting the public certificate for registration, enter the password to complete public certificate authentication.
04 Public certificate registration completed
Once the registration of the public certificate is completed, the financial transaction member can log in using the public certificate.
■ Business service information
[Contract Management]
01 My comprehensive information
You can check customer information contact information, insurance status, unclaimed insurance money, and insured asset information.
02 Insurance contract inquiry
You can check the contract details, subscription details, coverage details, payment details, and savings details of your contract.
03 Automatic transfer management
You can apply for or cancel automatic transfer of insurance premiums and insurance contract loan principal and interest.
04 Change customer address/contact information
You can view and change customer address/contact information, notification recipient, and information about opting out of receiving notifications.
05 Batch change of financial transaction address
You can apply for a bulk change to other financial institutions regarding the address information among the customer information registered with iM Life.
06 Marketing consent
You may request or withdraw your consent regarding the collection/use/inquiry/provision of personal (credit) information for business purposes.
07 Safety sales monitoring
We re-confirm through a survey whether the product description, understanding of the terms and conditions, receipt of application form, and handwritten signature were completed properly at the time of signing up for insurance.
[Insurance contract loan]
01 Insurance contract loan application
You can borrow money and receive payment within the scope of the insurance contract cancellation refund (can be applied in bulk or on a case-by-case basis).
02 Repayment of principal and interest
You can repay the loan from your current insurance contract in full, in part, or in the form of interest payments.
03 Insurance contract loan details inquiry
You can view detailed processing details of insurance contract loans and principal and interest repayments.
[Insurance premium payment]
01 Basic insurance premium payment
This is a mandatory insurance premium that must be paid during the premium payment period and may become invalid if it is two months late.
02 Free insurance premium payment
In the case of universal products, premiums can be paid freely after the mandatory payment period. (10,000 won or more ~ within basic insurance premium amount)
03 Additional insurance premium payment
This is an additional premium paid in addition to the basic or free insurance premium and can be paid in increments of 10,000 won.
[Payment service]
01 Early withdrawal withdrawal
For cancellation refunds of insurance contracts you have signed up for, you may receive early payment within a certain range.
02 Survival benefit withdrawal
If the insured survives for a certain period of time agreed upon at the time of the insurance contract, benefits can be paid.
03 Maturity benefit withdrawal
When the coverage period expires, the beneficiary may receive a refund upon request from the policyholder and the beneficiary.
04 Cancellation refund withdrawal
When canceling an insurance contract early, you can receive payment of the amount minus the operating expenses and cancellation deductible from the premium savings.
05 Withdrawal of dormant insurance money
You can receive various insurance and paper payments that have not been claimed for a long time even though you have the authority to receive them.
[Accident insurance claim]
01 Accident insurance claim
At the mobile customer counter, if both the insured and the beneficiary are the same, you can apply for a claim amount of 1 million won or less.
02 Accident insurance payment processing status
You can check the status of application for accident insurance claims and the progress of claims after submission.
[Fund change]
01 Fund inclusion/accumulation ratio change
You can change the ratio of future insurance premiums (basic insurance premium, additional insurance premium paid) that are transferred to and accumulated in the fund.
02 Application for automatic fund redistribution
You can check the automatic reallocation application history for the insurance premiums (basic insurance premium, additional premium paid) of the fund you currently own.
[customer service center]
01 Issuance of documents (certificate)
You can receive documents (certificates) by email or fax.
02 Securities reissue
You can receive a certificate of your current contract via email or fax.
03 Certificate issuance status
You can check the issuance status of documents (certificates).
04 Cancellation of subscription
You can withdraw your subscription within 15 days from the date you received the insurance policy.
■ App access permission information
In accordance with the [Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.] and the revision of the Enforcement Decree of the same Act, we will inform you of the access rights used at the iM Life mobile window as follows.
[Required access rights]
01 SMS text
It is used to verify your identity when making an insurance contract loan, payment service, or changing mobile phone information.
02 phone
It is used for making phone calls to iM Life Call Center and iM Life FC.
03 camera
KYC, used to capture attached files when claiming accident insurance.
04 Photos, media, files
KYC, used to retrieve attached files from the gallery when claiming accident insurance.
Disk access privileges are used to log in with public certificates and transmit (read, copy) public certificates.
05 Apps displayed above other apps
Used to display information on top of other apps.
[Optional access rights]
doesn't exist
[Consent and withdrawal of access rights]
You can process it in ‘Settings > Applications > iM Life > Permissions’ (Android 6.0 or higher)
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity, and Device or other IDs
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted
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