MySupplyChain Track & Trace

2.9
487 reviews
50K+
Downloads
Content rating
Everyone
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About this app

MySupplyChain Track & Trace is your tool for keeping an eye on your DHL Supply Chain orders. Its main purpose is to give you the latest information and updates on your shipments.

Please note: MySupplyChain Track & Trace only supports orders, processed by DHL Supply Chain. If you're looking to check the status of other DHL shipments (e.g. from DHL Express), please visit DHL.com for more details.

If you require any further assistance then please email us at: FeedbackMySC@dhl.com
Updated on
Jul 17, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

2.9
482 reviews
Rachel Moss
April 23, 2025
Doesn't update to real-time leaves your teams hanging around waiting for deliveries. Now the eta doesn't show on my app, it does on colleagues I have tried uninstalling it but no just the date of delivery of which I am already aware absolutely useless.
1 person found this review helpful
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Laurence Pulling
August 23, 2022
Rarely works. And when it does, there are no updates even when delivers are 4 hours late. Doesn't show where your delivery is at any given point. Very frustrating for a customer that has to rely on this app at least 5 times a week
4 people found this review helpful
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Joy Fraser
May 8, 2022
When it works it's ok but often has errors. Also it doesn't track till vehicle reaches first drop and the tracking is often inaccurate.
4 people found this review helpful
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What’s new

This release brings the ability to see additional references on the main order status page.

App support

About the developer
DHL SUPPLY CHAIN LIMITED
mobile.apps.supply-chain@dhl.com
251 MIDSUMMER BOULEVARD MILTON KEYNES MK9 1EA United Kingdom
+420 739 545 329