My DHL

DHL ECOMMERCE NETHERLANDS BV

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About this app

Keep track of your parcels in My DHL. The app shows you what you have sent and which shipments are on their way to you.

Simply add e-mail addresses you used to order online, and the parcels will appear in the overview. No parcel will ever escape your attention again.

Not at home to receive your DHL parcels? Manage your DHL delivery options that suits your schedule.

My DHL is available in Dutch and English.

Please share your feedback if you have any suggestions or if you would like to tell us how well we are doing. We are constantly looking for ways to improve My DHL.

Ratings and reviews

like the functionality, it's a good way to track everything and updates work. *28-01-26 They removed the share tracking detail, this is really annoying and made the functionality worse. I also don't get why I can't just save unknown tracking parcels. *05-03-26 I don't see how customer service can do anything for a removed feature.

Terrible customer service and absolutely inflexible company. I accidentally locked the box and spent five hours outside trying to get help but they didn't do anything. This app doesn't give a second chance to reopen the bloody box within the next two minutes. Their female operator instead of helping started blaming me and eventually hung up. I hate DHL . They also wrote that they missed me when the address was their packetautomat. Many times they simply lie.

DHL used to suck, but now I feel they are doing a better job than the other delivery companies for packages. But this review should be about the app: it works, does what it is supposed to. keeps me updated on when a package will be delivered, where it was delivered. So, no complaints about the app. Wish the delivery guys and gals would wait 20 second longer for me to open the door before dumping the package at the designated spot (because ring doorbell first).