My DHL

DHL ECOMMERCE NETHERLANDS BV

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About this app

Keep track of your parcels in My DHL. The app shows you what you have sent and which shipments are on their way to you.

Simply add e-mail addresses you used to order online, and the parcels will appear in the overview. No parcel will ever escape your attention again.

Not at home to receive your DHL parcels? Manage your DHL delivery options that suits your schedule.

My DHL is available in Dutch and English.

Please share your feedback if you have any suggestions or if you would like to tell us how well we are doing. We are constantly looking for ways to improve My DHL.

Ratings and reviews

Terrible customer service and absolutely inflexible company. I accidentally locked the box and spent five hours outside trying to get help but they didn't do anything. This app doesn't give a second chance to reopen the bloody box within the next two minutes. Their female operator instead of helping started blaming me and eventually hung up. I hate DHL . They also wrote that they missed me when the address was their packetautomat. Many times they simply lie.

Don't waste your time downloading it, just use the online version. Useless app. Had an account that I always use, but all of a sudden I had to remake a new account because it wouldn't recognise my username, even though I was able to login on the web page.. always giving errors, can't find my orders, doesn't allow you to change time and address of andelivery scheduked to arrive in 4 dsys. I was able to do all my needs on the web page though.. just doesn't make sense. Big headache & frustration.

Courier doesn't show up and lie that we missed each other to drop the package in a near service point. This happened not once or even twice, it happened more than 8 times!!! It's not an ethical begaviour to keep people at home expecting their packages and then decide to lie we all have valuable time and plans. That's why this should be reported and put an end to. DISAPPOINTED👎

What’s new

In this version we have made some general improvements to the app and we fixed some bugs as well.