4.7
129K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Keep track of your parcels in My DHL. The app shows you what you have sent and which shipments are on their way to you.

Simply add e-mail addresses you used to order online, and the parcels will appear in the overview. No parcel will ever escape your attention again.

Not at home to receive your DHL parcels? Manage your DHL delivery options that suits your schedule.

My DHL is available in Dutch and English.

Please share your feedback if you have any suggestions or if you would like to tell us how well we are doing. We are constantly looking for ways to improve My DHL.
Updated on
Oct 7, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Messages, and Contacts
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.7
125K reviews
E E
December 7, 2025
Don't waste your time downloading it, just use the online version. Useless app. Had an account that I always use, but all of a sudden I had to remake a new account because it wouldn't recognise my username, even though I was able to login on the web page.. always giving errors, can't find my orders, doesn't allow you to change time and address of andelivery scheduked to arrive in 4 dsys. I was able to do all my needs on the web page though.. just doesn't make sense. Big headache & frustration.
1 person found this review helpful
DHL ECOMMERCE NETHERLANDS BV
December 8, 2025
Hi, heb je hierover al contact gehad met onze klantenservice? Zij zijn te bereiken via https://www.dhlecommerce.nl/nl/consument/support en helpen jou graag verder.
Andy Liao
October 15, 2025
The worst. The delivery driver never hand over package to you personally, and you will mysteriously be marked as "not at home" though you were all the time. Then either it would end up in a locker kilometer away, or sometimes goes back to the seller, in which case you don't get the full refund as the merchant subtracts the round-trip shipping fee; but when you want to complain, you realize there is no outlet because this courier company have no phone number that you can call! Disgusting
9 people found this review helpful
DHL ECOMMERCE NETHERLANDS BV
October 4, 2025
Hi Andy, dat is niet handig! Dit kan je het beste even melden bij onze klantenservice. Zij zijn te bereiken via https://www.dhlecommerce.nl/nl/consument/support en kijken graag met jou mee.
Dennis de Jonge
December 10, 2025
Dhl is great if the package can be delivered into a automated locker(qr code scanner works 40 centimetres from the scanner), when normal delivery occurs it is always a question, did it get delivered or not. The app works nicely and as of the expansion in my city the locker near me is selectable, so yeah happy with the app and dhl. -1 star because at home delivery does not always succeed. you still are better than gls and had a bad experience with postnl aswell(messy deposit, finding package).
1 person found this review helpful
DHL ECOMMERCE NETHERLANDS BV
December 11, 2025
Hi Dennis, bedankt voor je feedback en de sterren! 💛

App support

About the developer
DHL eCommerce (Netherlands) B.V.
ja.degroot@dhl.com
Reactorweg 25 3542 AD Utrecht Netherlands
+31 6 53117278

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