DialCare

DialCare, LLC

About this app

DialCare is telemedicine simplified.
DialCare provides a safe, secure and private way of seeking virtual whole-person care supported by high-touch customer service. Our easy-to-use platform connects members with licensed physicians, mental health professionals, dentists and veterinary professionals when it matters most
TELEHEALTH EXPERIENCE & EXPERTISE
Founded by our flagship company, Careington, DialCare was launched in 2016 to promote accessibility and equality in healthcare. The DialCare brand, network and platform are built on a foundation of innovation that’s seen success for more than 40 years.
NATIONWIDE NETWORK
DialCare manages and maintains its own nationwide networks of providers for our programs and services. Our network development team ensures members have access to top-quality providers who have gone through extensive training and credentialing.
OUR PROGRAMS
Our Physician Access Program provides members with access to licensed physicians for everything from urgent care to primary care services.
DialCare Urgent Care provides 24/7/365 care for non-emergency medical issues and questions, including:
• Colds
• Rashes
• Asthma
• Gout
• And More!

DialCare Virtual Primary Care provides primary care services and chronic care management to members ages 18 or older. Features include:
• Dedicated primary care physician
• At-home lab testing
• E-script services
• Health risk assessments

Our Mental Wellness Program increases access to mental healthcare for individuals, families and even students through virtual access to licensed mental health professionals and psychiatrists.
DialCare Therapy members can schedule 30-minute sessions with licensed mental health professionals from 7 a.m. to 10 p.m., seven days a week. Counselors are available to provide assistance with:
• Depression
• Anxiety
• Grief
• Stress
• Addiction
• Relationship Problems
• And More!

Dialogue is DialCare’s student-focused therapy product, designed to provide middle- and high-school students with convenient access to counseling sessions funded by their school district.
DialCare Psychiatry provides members age 14 or older with access to a dedicated psychiatrist for virtual behavioral health services from 8 a.m. to 8 p.m., seven days a week. Psychiatrists are available for:
• Psychiatric evaluations
• A health risk assessment
• Medication management and e-script services
• Treatment for anger, anxiety, stress, depression, sleeping disorders, substance abuse disorders and more

DialCare Teledentistry is available 24/7/365 to connect members with licensed dentists for treatment, advice and guidance, and e-script services. Common issues addressed include:
• Oral pain
• Broken, chipped, sensitive or misaligned teeth
• Gum swelling and bleeding
• Sores, lesions, swelling or infections
• Orthodontia needs
• Expert second opinions

DialCare Virtual Vet provides access at any time to licensed veterinary professionals for advice and guidance about the following:
• When you’re unsure if your pet’s situation is urgent
• When you have questions about their quality of life
• When you need a virtual discussion about an ongoing illness or diagnosis
• General questions and preventive medicine
• Emergencies and how to respond

PRESCRIPTIONS & MEDICATIONS
When using Urgent Care, Virtual Primary Care, Psychiatry or Teledentistry, a physician can write a prescription for a non-DEA controlled substance, if medically necessary.

Ratings and reviews

After initially getting everything setup successfully the app will now not let me login. When I open the app and use my fingerprint to login it immediately confirms that I been successfully logged out and tells me to close the browser window for added security. I'm not using the browser. I am using the app. Very frustrating.

This app literally never works correctly. It glitches, drops videos, never connects, it's completely unreliable.

This app is basic and not intuitive. It won't remember my password. I can't figure out where to click to do anything. I'm always frustrated whenever I have to use this.

What’s new

The latest version contains bug fixes and performance improvements