2.3
1.58K reviews
Content rating
Everyone
Government
100K+
Downloads
Content rating
Everyone
Learn more
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About this app

A group of e-services for Nama Water customers for managing water accounts and bills issued by Nama Water. The following services are considered:

Public services:
- Bills Search.
- View monthly dues.
- Online payment of bills.
• Registered services in the Diam portal:
- Add one or more water accounts.
- Sort accounts into groups to facilitate follow-up.
- Upload self- meter readings for bill processes
- Online payment of the bill.
- Account statement and payments record.

New services:
-Report water leakage
-Request a new water connection
Updated on
Apr 23, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.3
1.57K reviews
Lucio Jr
April 1, 2026
lacking in features for other purposes. simple logging in is difficult. it detected old account but it doesn't send OTP for forgot password. I tried sending email due to our water meter not working/running but the email is not working too.
2 people found this review helpful
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Waleed Albarwani
April 13, 2026
This app never works at All.I have installed and uninstalled maybe 100 times but never works. better old school payment instead since it's a waste of time and energy
3 people found this review helpful
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Shaheryar Mahmood
April 7, 2026
Unable to login trying to register saying already registered then try forgot password it says "GSM or Email doesn't exists" stuck in a loop. Basic feature of the app is not working.
1 person found this review helpful
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What’s new

❖ Krookie Feature v2.0 launched (Web & Mobile), updated iOS icon
❖ Improved Change Service Type & request workflows (high bill, contractor, complaints)
❖ Enhanced validations, fixed module issues, improved data accuracy
❖ Better Arabic & English messages across modules
❖ Added Tariff tracking, CSR reports, SLA visibility + performance & bug fixes
Content rating
Everyone
Learn more

App support

Phone number
+96822638669
About the developer
Oman Water and Wastewater Services Company SAOC
nws.apps.dev@owwsc.nama.om
Al Gubrah south / Bowsher/ Muscat Governorate Headquarters : PASI complex building Bowsher 133 Oman
+968 9704 2858

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