A group of e-services for Nama Water customers for managing water accounts and bills issued by Nama Water. The following services are considered:
Public services: - Bills Search. - View monthly dues. - Online payment of bills. ⢠Registered services in the Diam portal: - Add one or more water accounts. - Sort accounts into groups to facilitate follow-up. - Upload self- meter readings for bill processes - Online payment of the bill. - Account statement and payments record.
New services: -Report water leakage -Request a new water connection
Nama Water Mobile App
Updated on
Aug 17, 2026
Tools
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The app is working too slowly. Also, sometimes accounts are not showing; they show up completely blank. Please work on it as it should be working very smoothly and fast.
1 person found this review helpful
medo mahdy
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July 27, 2026
i have been trying to create an account for days, keep saying that i have an existing account while i don't! I even tried choosing the forgot option to see if i can work around it but it says no account is linked to it which is irritating!! very bad app DON'T DOWNLOAD.
1 person found this review helpful
Hamed Nasser Al Mabsali
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July 27, 2026
actually less than zero service - application not functioning at all - call center deal need to know how to deal with customers - compliance are not allowed as no records for tracking and follow up - The good things they have robotic in branch for show up!
1 person found this review helpful
Whatās new
- Prevented duplicate case creation in CCB & eService. - Enhanced Current Meter Reading and Reading Date. - Added validation for open Ownership & Tariff Change cases. - Corrected Arabic terminology. - Fixed MyAccount payment and top-up issues. - Improved performance and resolved reported bugs.