Digicall Insight

Digicall Management Services

About this app

The Digicall Insight App is designed to simplify and streamline the insurance claim process for service providers. The app provides a central platform to manage all aspects of a claim efficiently and professionally. Service providers can easily access and manage their assigned jobs, communicate seamlessly with policyholders through real-time chat, WhatsApp, email, or direct calling, and follow structured workflows that guide them through each stage of the process.

The app supports real-time messaging and push notifications to ensure no critical updates are missed. It allows for the uploading of essential documents such as directives and warranties, and makes it easy to escalate issues if problems arise. With built-in navigation features, service providers are also supported in arriving on time for appointments with approximate location tracking.

Digicall Insight also enables job transfers between team members, giving companies full visibility into job assignments and progress across the entire organization. This transparency helps improve accountability and ensures that all service providers stay aligned and on task.

By combining robust functionality with user-friendly design, the Digicall Insight App ensures a faster, more connected, and more reliable claims experience for service providers and policyholders alike.

What’s new

Performance improvements