
Yogita Gaikwad
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Very disappointed with . Whenever I open the app and click on “Get Started,” it suddenly crashes and sends me back to the home screen. I tried multiple times, updated the app after getting a bug warning, and even reinstalled it, but the problem continues. I am a college student and my important results and documents are stored here. This issue is causing serious inconvenience. Please fix it as soon as possible.
5 people found this review helpful
National eGovernance Division, Government of India
March 5, 2026
Dear User, We regret the inconvenience that you experienced. We request you to share some more details of the issue/error at https://support.digitallocker.gov.in/open so that we can rectify the same and provide you better assistance. We will be glad to help!

Anjana
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Terrible experience. Takes forever to access documents. Even logging in is a tedious process because they don't send otps on time and if we try 2 times more it blocks our account. It also logs out on its own. The only function of this app is to block our access to our documents. It's probably more useful as a government spying app than a document accessing app for citizens. The least our government can do is hire good app developers instead of wasting tax payers money and time.
3 people found this review helpful
National eGovernance Division, Government of India
March 13, 2026
Dear User, We regret the inconvenience that you experienced. We request you to share some more details of the issue/error at https://support.digitallocker.gov.in/open so that we can rectify the same and provide you better assistance. We will be glad to help!

junaid khan
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The DigiLocker app was working perfectly fine before the recent update. However, after updating, the app keeps crashing immediately after login. This is very frustrating, especially since it was stable earlier. Kindly fix this issue as soon as possible—many users depend on this app for important documents.
National eGovernance Division, Government of India
March 20, 2026
Dear User, We regret the inconvenience that you experienced. We request you to share some more details of the issue/error at https://support.digitallocker.gov.in/open so that we can rectify the same and provide you better assistance. We will be glad to help!