
sanket panaskar
This is a completely useless app. If you don’t open it for 10–15 days, it forces an update and then makes you log in again. In an emergency, who has time for updates and repeated login steps? The password reset process is slow and frustrating, so if you forget your password, you’re stuck. An app meant for urgent use should provide instant access, not unnecessary hurdles. Very poorly designed and unreliable. Totally disappointing experience.
1 person found this review helpful
National eGovernance Division, Government of India
February 24, 2026
Dear User, We regret the inconvenience that you experienced. We request you to share some more details of the issue/error at https://support.digitallocker.gov.in/open so that we can rectify the same and provide you better assistance. We will be glad to help!

Jenny Gomes
absolutely horrible experience! when the pin you create is finally accepted & you click to check a document, an aadhar for example - it'll re-ask the pin you just created only to say 'invalid pin'. And god forbid it accepts the pin, it'll give you an error 'invalid user' & kick you out of the process. you'll keep going to the same loop over and over just to give up.
National eGovernance Division, Government of India
February 23, 2026
Dear User, We regret the inconvenience that you experienced. We request you to share some more details of the issue/error at https://support.digitallocker.gov.in/open so that we can rectify the same and provide you better assistance. We will be glad to help!

A Google user
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This app is similar to a government app. which is the slowest to open any issued document. It just buffers any document if you click to open it, and takes a whole day,, still doesn''t open the document. Traffic police stopped me and told me to show the licence and rc but this app takes years to open the document and atlast when i showed him from gallery they told that they only accept from digilocker not other than that app!! And this app is just a joke for storing it. Carry your wallet always.
26 people found this review helpful
National eGovernance Division, Government of India
February 7, 2026
Dear User, We regret the inconvenience that you experienced. We request you to share some more details of the issue/error at https://support.digitallocker.gov.in/open so that we can rectify the same and provide you better assistance. We will be glad to help!