
Syed Rabiya
I have been trying to add my 10th & 12th Marksheets but I am continuously getting a notification that says - "No records found with the given information" (OR) "oops something went wrong . Please try again" This is highly frustrating as I have been trying for months now and there is no improvement at all.
22 people found this review helpful
National eGovernance Division, Government of India
December 10, 2025
Dear User, We regret the inconvenience that you experienced. We request you to share some more details of the issue/error at https://support.digitallocker.gov.in/open so that we can rectify the same and provide you better assistance. We will be glad to help!

Anto Thomas
This app allows multiple accounts to be added using the same phone number, so that i could see many other accounts on my number. The worst part is I am not able to remove those and didn't even know how those were added without any OTP authentication on my number. Seems like someone else is also utilising my number without my knowledge or consent.
19 people found this review helpful
National eGovernance Division, Government of India
December 26, 2025
Dear User, We regret the inconvenience that you experienced. We request you to share some more details of the issue/error at https://support.digitallocker.gov.in/open so that we can rectify the same and provide you better assistance. We will be glad to help!

deepan deepan
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I tried to load a document in DigiLocker, but I keep getting an error saying: Fetching Failed — Entered information does not match, please try again. No record available in issuer database for given document parameters. Even though I entered the correct details, the app keeps showing this error and doesn’t fetch the document. This makes the experience very frustrating. Please fix this issue so users can access their documents smoothly.
34 people found this review helpful
National eGovernance Division, Government of India
February 15, 2025
Dear User, We regret the inconvenience that you experienced. We request you to share some more details of the issue/error at https://support.digitallocker.gov.in/open so that we can rectify the same and provide you better assistance. We will be glad to help!