
Abhay Singh
I am unable to open the DigiLocker app on my phone. It keeps showing the message: “Your device does not match security requirements.” Because of this, the app closes and I cannot access my documents. Please fix this issue as soon as possible because many users may be facing the same problem.
4 people found this review helpful
National eGovernance Division, Government of India
May 29, 2026
Dear User, We regret the inconvenience that you experienced. We request you to share some more details of the issue/error at https://support.digitallocker.gov.in/open so that we can rectify the same and provide you better assistance. We will be glad to help!

Parag Kanojiya
Great initiative but doesn't mean anything if I can't log in. Tried logging in after a long time but the OTP won't arrive and now I can't even get to that stage as it says that my account has temporarily been locked because I've exceeded the maximum of something, I don't even know what it is that I've exceeded b'coz I can't even read the entire pop up. Plzz do something about this quickly.
1 person found this review helpful
National eGovernance Division, Government of India
May 27, 2026
Dear User, We regret the inconvenience that you experienced. We request you to share some more details of the issue/error at https://support.digitallocker.gov.in/open so that we can rectify the same and provide you better assistance. We will be glad to help!

Golam Ahmed Mortaza
When I try to login it is showing "Security issue detected. This device does not meet security requirements." My "developer options" setting is off. And all accessibility services are disabled. Even after this I can't login. Please help me.
4 people found this review helpful
National eGovernance Division, Government of India
May 25, 2026
Dear User, We regret the inconvenience that you experienced. We request you to share some more details of the issue/error at https://support.digitallocker.gov.in/open so that we can rectify the same and provide you better assistance. We will be glad to help!