Digital iD™ by Australia Post

Digital iD

About this app

Imagine using your phone to securely prove who you are when you need to. No need to carry your wallet with you to get into a participating bar. You, your phone and the tap of a button. That’s Digital iD™ by Australia Post.

Use Digital iD™ to prove you’re over 18^, and for everyday tasks like collecting items from the Post Office. Use Digital iD™ online for redirecting mail, applying for a police check or opening a bank account with participating organisations, and more. Anyone living, studying or working in Australia can use it as proof of identity.

It’s easy to start using Digital iD™ to prove who you are in person:

Enter the details of two ID documents (including your passport or driver’s licence)

Take and verify your photo using your electronic passport, or by visiting a participating Post Office

If you’re 18 or older, you can get a free Keypass in Digital iD™ that you can use to enter licensed venues or purchase alcohol in select States and Territories^.

Find out more at DigitaliD.com or contact us at [e-mail] with any comments or suggestions.

^Keypass in Digital iD™ is accepted as proof of age to enter participating licensed venues and to purchase alcohol in Vic, Tas, Qld, ACT and NT (excluding takeaway alcohol in NT).

Please note that dark mode is not available at this time, please turn on greyscale as a vision enhancement in your settings to help with light-sensitivity issues.

Ratings and reviews

I'm yet to get this app to work when I needed. It seems just presenting your licence works 100% of the time, compared to this app at 0%. This app seems to fail to do the one job it needs to do. Most recently, it failed to load the details page and with a queue behind me, don't have the luxury to troubleshoot the stupid app. I was forced to use the infinitely more reliable plastic card. This app simply isn't fit for purpose and I should be refunded as entitled under Australian consumer law.

Just awful! Forgot my pin and requested a PIN change. The app said it will SMS me a New Pin IN 24 HOURS! 24 Hours later, I entered the temp pin and tried setting up a new one, but, the app doesn't accept it! Tried 3 different PINs while my pin try counter ticked down. Now waiting for temp pin #2. Will delete this stupid app as soon as I can gain access. I never had to use the app in the 12 months I had it and still can't think of a single reason I would need it. A BIG FAIL for AusPost.

Well some sections aren't working right now. Varify your photo in store gives me a something went wrong error. So I'm not seeing any advantage of this over using any other photo ID. Doesn't feel safe right now, has errors and a privacy orientated app with errors is not for me.

What's new

- Bug fixes and stability improvements.