
Keith Baker
Utter rubbish. Told to update to 3.8.1 as previous version will no longer be supported, but thus just comes up with a message about giving a bug. Samsung Android 14. App painfully slow anyway but only tool that gives live info, so no choice and now broken. Was any testing done. Try employing some decent software engineers.
Nissan Europe
July 6, 2023
Hi Keith, we appreciate your feedback, and are sorry you're dissatisfied with the NissanConnect EV app. Nissan wants to ensure customers have the best service & experience possible. You may find the following resource useful: https://bit.ly/3sbFi41, and you can speak with our Customer Service team https://bit.ly/3xHPR2r

Bart Smit
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more than 4 years in use in NL. connection very slow. Often time I get service not available: contact Nissan. Nowhere the Nissan contact details to be found in the app. By closing the app, starting up again the connection is regularly restored. again wait a while before the info appears. since 3 days no connection at all. All mobile devices, different versions of Android, all somewhat worked on the past..... In addition the app misses functions. CarLocation, odo etc Hope car is build better.
2 people found this review helpful
Nissan Europe
December 21, 2020
Hi Bart, sorry to hear you are having issues with the NissanConnect EV app.
If you are located in the UK, please contact our Customer Support team on 0330 123 1231 or contact us online https://www.nissan.co.uk/customer-service/contact-us/ask-nissan-connected-services.html so that they can look into it. Thank you, Your Nissan team

Emma Theobald (Bardie)
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Very basic app with minimal features and limited controls. Very slow and somewhat unreliable connecting to Nissan and checking on charging, and climate status etc. I would have expected better from an EV car manufacturer that has been making EV for so many years.
Nissan Europe
July 13, 2023
Thank you for your feedback, we will pass this on to our team internally.