DirtRoad

Carbon Solutions Group

About this app

DirtRoad EV is a charging station network with both DC Fast Chargers and Level 2 chargers. We are building out a nationwide network of chargers.

Ratings and reviews

Tried to use one of their DCFC chargers, setup my account, plugged in and requested a charge and nothing ever happens. Then the latch on the plug wouldn't release from my car, spent 45 minutes mashing on the button and wiggling the plug until it finally let go. Tried calling customer support and no one is available. Why do we need an app for this stuff? I don't use an app to pay for gas, just let me swipe my card! Overall, garbage experience.

I thought this would be easy. However, with 99% of charging stations out there being free or having a credit card reader on it is much easier than this. I know apps and everything are the future, but not when it's this inconvenient.

Both the app and these charging stations are not intuitively designed and simply don't work without further support. Any company largely invested in EV infrastructure should not leave its UX to feel as if it were an afterthought.

What's new

1. Contact Us screen added
2. Map UI Improvement
3. Report issue feature improved.