
Kaitlyn M.
I couldn't even successfully sign up for an account to shop in the app. It would ask for my email and send a verification code but the app would glitch from the passcode entry screen back to the login screen everytime I went to retrieve the code from my email. I tried 6 times before giving up. I think if the app is coded so poorly their customer service is guaranteed to be a hassle.
2 people found this review helpful
Disturbia
February 23, 2026
Sorry to hear you're having problems with the app. We're looking into this and will try to resolve as soon as possible, but it would be really helpful if you could email help@disturbia.co.uk with details and screenshots so our tech team can try to diagnose.

L T
App is mostly useless to me, thanks to the awful 'what's my size' AI being forced on the user. It's ALWAYS wrong for me. I need the actual size charts, and those refuse to load in the app. The link is available but does nothing. Come on, y'all, don't you want money? I can't buy clothes if I can't be relatively sure it'll even vaguely fit, and your AI sizing is TERRIBLE. Otherwise, the app is great, which is the only reason I give an extra star. It could be perfect with exact sizing info.
3 people found this review helpful

Mel Shipman
I like the shop distrubia they have cute stuff and I've near encountered anything wrong with the quality. it is a little pricey but there are things you can find during sales just gotta make sure you're quick or else your size will be out of stock. I don't like the app I can't read reviews and like others said I constantly have to sign in. I'm deleting the app and just going to keep using the browser.
1 person found this review helpful
Thanks for your review! We updated the sign-in system not long after you posted the review, but if you are still having problems please could you email help@disturbia.co.uk with details so we can investigate and try to improve the app for everyone 🖤