Tricity Infra

Ditinus Technology Private Ltd.

About this app

Tricity Infra helps IT infrastructure and field service teams run day-to-day operations from a phone. Track customers, service tickets, AMC contracts, and invoices in one place — for managers, field engineers, finance, and customers.

WHO CAN USE IT

Managers
• View dashboard stats for customers, revenue, invoices, and tickets
• Manage customers, tickets, invoices, and AMC approvals
• Update company settings and manage user accounts

Field engineers
• See assigned jobs and ticket progress
• Create invoices and capture customer signatures on site
• Onboard customers and raise or update service work

Finance officers
• Monitor revenue, outstanding amounts, pending and overdue invoices
• Track payment status and billing across the team

Customers
• Raise support tickets and follow status updates
• View your invoices and AMC contracts
• Sign invoices digitally when requested

WHAT YOU CAN DO

• Home dashboard with role-based stats and quick actions
• Customers — search, filter, add, and update records
• Tickets — create, assign, update status, and close work
• AMC — view and manage maintenance contracts
• Invoices — create, review, track payments, and collect signatures
• Sync with pull-to-refresh across lists
• Follows your phone’s light or dark theme
• Built-in app tour for first-time users

Tricity Infra is built for IT infrastructure & field services — so office and field teams stay aligned on jobs, billing, and support.

Download Tricity Infra and manage your field operations on the go.