A Google user
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Great book part of the learning program, BUT who ever wrote the software for the audio app apparently really doesnt care how bad it really works. It seriously needs an overhaul to rid it of all the bugs, and yet with all the complaints, nothing has been done to date to fix it. Also, the audio app only civers a small part of each lesson, not the whole thing.
30 people found this review helpful
Deric N
My experience with this app is just downright horrendous. There's no option to even fast forward or rewind a recording let alone choose a point to play from. You can't even redo a recording that you've done. And lastly, this app is just pitifully done. It has a nice graphical user interface, and fair recordings, hence, the two stars I'm giving it. But that's just it. Everything else is pitiful.
11 people found this review helpful
Dorling Kindersley
October 2, 2023
We are very sorry for the problems you have experienced. We have recently released a new version of the app, which we hope will work better for you. If you are still having problems, please email penguinorders@tbs-ltd.co.uk with full details of the issues and your device and we will try and find a solution for you.
katlin
The app does not recognize my book's isbn. Tried with 2 different devices. Says that i might have an older version of a book. I do not have an older version. I scanned the qr code of the back cover of my book and it led me there. There is the audio book sign on my book's cover. It even tells inside the book to install that very audio guide! Very disappointed!
5 people found this review helpful
Dorling Kindersley
October 2, 2023
We are very sorry for the problems you have experienced. We have recently released a new version of the app. You now simply need to download the app from the App Store, then select your book to access the audio. If you are still having problems, please email penguinorders@tbs-ltd.co.uk with full details of the issues and the device you are using.