Brian Gergens
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Still a great bank. The app works well if your tasks are exceedingly simple (i.e. checking your immediate balance.) I'm just frustrated with the rough edges of the app. Can't access transactions older than 30 days in the app, have to log in through a browser. And the check-detection algorithm has gotten dumber, often it doesn't recognize checks and any checks that come attached to a statement must be detached from it to deposit them, meaning it's just easier to lose one piece or the other. Write something better.
7 people found this review helpful
D. L. Evans Bank
December 7, 2020
Dear Brian, we apologize for the inconvenience, and we appreciate your feedback. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our application. We have forwarded your feedback to our developers. We hope to meet your expectations soon. Thank you - D.L. Evans Bank
Ryan Davis
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I like biometric login but only having the past 30 days of transactions with no option to view statements is a bit of a drag. Forces me to log in to a computer to check month old or more transactions. This is especially problematic if I am trying to verify a cleared check, compare monthly expenses, or see past balances. Fix and it is a solid banking app with card control, account info, etc. No Zelle access on Smasung Device? Why not?
4 people found this review helpful
D. L. Evans Bank
December 7, 2020
Dear Ryan, we apologize for the inconvenience, and we appreciate your feedback. We have forwarded your requests to our developers. Zelle is based off the account. We would appreciate if you would contact our customer care team by calling 1-866-661-5463 to speak with a customer care representative about your recent experience. Thank you - D.L. Evans
Sandy Vf
Just tried to check my balance and it won't let me log in. Some type of error. I just used it last night to check my balance and it worked. I think this is a very poorly designed app as I'm never able to do anything on it. What's the purpose of mobile banking if you can't ever access it??? It doesn't work way more than it does.. I'm thinking of switching banks anyway.
4 people found this review helpful