
Tram Younger
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The app is mediocre, and I wish I didn't need to enter my password every time I made an internal transfer. I get that security is a high priority, but it's annoying when I'm on a time crunch, especially when I have biometrics set up Lowering my rating due to recent updates- it's such a hassle to log in, which I can't even do right now cause it won't respond to any touch or pop up my biometrics, regardless of how you have it set up. The app has become so buggy that it's nearly impossible to use.
4 people found this review helpful

Jon Younger
If I could rate this app a 0 star I would. Every time I go to log in I set up biometrics and go through the security questions after putting in my password. Every single time I go to log in again the app acts like I am on a new device and makes me go through the same set up of password and biometrics. When you don't get your security question right you then have to go on their website to reset your password to put in the same answer to your security questions you already put in on the app.
2 people found this review helpful

Patrina Moreland
I have called to get this app fixed and all I get is,"It's working on my end", but it sure is hell not working, nor have it been for 3 weeks now...called today 12/10/21 and was put on hold for exactly 16min.and 11 seconds before I just went on hung up...no one saying anything me...I been with this co. For over 5 yrs. and force really do business in Nacogdoches and the business with them really sucks at time...very frustrated
2 people found this review helpful