A Google user
I just upgraded to the latest version of the app 3 days ago. I'm still using the trial version. The prior version had been properly tracking my duration and distance. But I've used it twice since the update. I was suspicious of the distance it reported on the first time. Today was my 2nd trail and what I know is more than a 3.4 mile walk reported as .03 miles. The duration was still correct. I was also streaming music thru iHeartRadio during my walk so I'm not sure if there was a data glitch.
13 people found this review helpful
Erin Hanberg
I've been using this app for two months, and never had any issues with it. I have one client at the moment so the chihuahua plan works fine for me, but would definitely upgrade if I take on more. I appreciate that there are no locked features other than number of pets, no ads, no nagging to upgrade. Very easy to use, especially if you have a rambunctious dog with you and need to use one hand. Great for logging your work in case of payment disputes. Satellite in real time would be nice though.
5 people found this review helpful
Valérie Capiral
I'm disappointed in this app. Customer service was quick to answer which is great but the answer to my problem was they couldn't figure out what's wrong "sorry". The app has been glitching like crazy, GPS tracker isn't tracking unless I have my phone open and walks have been showing as if it were shorter time and distance and I pay over $60/ a month subscription. I wouldn't recommend getting this app at all!
3 people found this review helpful
Scallywag Solutions
December 2, 2021
Hi Valerie, sorry you didn't have the best initial customer service experience, however we worked very hard to resolve your issue, but ultimately we believe it was a problem with the GPS chip on that phone. From what I understand from our emails, that phone is no longer working and you are still using Doggy Logs on a new phone with no problems.