No menu button for galaxies. The menu button allows you to go from checking, to savings, to direct deposit and other choices. For over a year I have used this app on an LG G3 and never have I realized that holding either the back button or the button that pulls up multiple apps will bring up the DB menu. This has been my qualm with this app for the last year and I was never told this or had this pointed out. Love the app.

New Android Menu hidden Modern Android devices no longer have dedicated menu buttons. This app is build around using that button to access most features including exiting out of the app. For my Galaxy tab pro, I found if I long press on the open application home key (left side home button) the Dollar Bank menu will pop up. For the Galaxy S7, long press on the "back" home key to get the DB menu to pop up.

Easy fix! It works just fine! This issue has something to do with Marshmallow or some sort of Android update. I don't know about iPhones. Anyway, once you log in, just press and hold the back button for about 3 or 4 seconds and BOOM! There appear your menu items! It's a little inconvenient but does not take long to master. DB told me they are aware of it and are working on a fix. Easy solution!

Poor Quality This app doesn't do anything for me, it shows me my account balance but nothing else. Dollar Bank advertises mobile check deposit and this app does not offer it. When you try to go back it says to use menu button and there is no menu. This is very disappointing

Menu problematic I was going to give this app 2 stars because when I tried to do anything it said use menu button and there wasn't one. Read a review here which told how to find it. That's cool but app still only gets three stars because this information should be more readily available to users.

Poor design The app is hard to navigate. A menu option is not available and if it is, I can't figure out how to get the menu to show. All I can do once I log in is view my balance and see the activity. I can't get back to the main screen once I go into the activity because I can't figure out how to show the menu options. It's so frustrating.

Substandard in the industry I agree with many of these comments. This app must undergo radical update. There should be a menue on the side with more functions. Debit and credit should be arranged orderly and neetly. Transaction "from" and "to" is not distinguishable. I have used the apps of several other banks and the score I can give it is the lowest possible on the scale. The Bank should take customer comments very seriously.

Doesn't work Keeps giving an error when I try to log in. Just shuts down. Update: same problem on 2 different phones. I've been told it's a problem with the account but of course no one at the bank can help and their customer support is only open very limited hours. When I do have the chance to call durning business hours, I can never get through. They obvilously don't care based on the number of bad reviews. They offer no online help. I reget ever using this bank.

Poorly built No menu anymore to even exit application. Using galaxy s7 edge. A fairly widely used phone to say the least and a simple exit button doesn't even show up. All you get is a pop up saying use the menu. That doesn't exist. Get with the 90s dollar bank

The workaround for Samsung users had been working for me, but now I am being automatically taken out of the app into a Dollar Bank website. This is totally unusable again! Please fix for Samsung - stop giving us workarounds.

It works! I just used the mobile deposit on the app. It works! Android users once you log in if you look to the bottom right of your screen, there are three diagonal dots. If you click on that your menu will pop up. Happy Banking!

Needs on on screen menu button. Put a menu button on the screen! I could use the home button on my old phone, but none of the buttons on this phone bring up the menu. Basically, I can only check my balance. Not user friendly.

Horrible Always performing maintenance and "apologizing" for inconvenience. Get it together to be 100% useful. My other banks don't EVER have this problem. 7.24.16. *can't log on again. "Performing maintenance". 7.31.16 Now more maintenence 8.5.16 more maintenance on 8.10.16. Seems like every time I try to log on. Ridiculous. SURPRISE! !!!!! MORE MAINTENANCE! 3RD TIME IN 3 DAYS. NOT ACCEPTABLE. 8.15 I believe this is the worst app ever. 9.12.15

Hard to use I have a galaxy 6 and at the last update the menu button disappeared. What I called text support a dollar bank, they blamed Samsung for the problem, saying that the app works different on different phones. They did tell me, however, to hold the back button down for the menu to pop up and that does work. I really rely on this to deposit checks and I'm glad that I know how to work it now but its been very frustrating trying to figure it out.

Substandard Really basic and Bare Bones for an online banking application. Honestly looks like someone at their corporate office had their 13 year old make this up for them. Giving it 2 stars because it is at least working and will give you your balance and transactions.

It worked great until... This stupid update came and my on screen menu button disappeared. Left me at the register unable to transfer funds cuz of the missing menu button. I LATER found out that if I hold down the BACK button the menu appears. Which genius thought that would be great? Stop fixing unbroken things please. Kisses.

You have to long press the task manager button on your phone to get access to other features. The app should communicate that somehow. I figured it out from another comment.

No Menu Button To keep up with the latest hateful comments, this app is completely nonfunctional without a built-in menu. I can't even properly exit the app, once accessed. Android notes that some "legacy apps" utilize the circle button containing three dots as a sort of floating menu button, when an actual menu button does not exist. I accidentally pulled my floating menu button off the screen, and since I've not yet figured out how to get it back, I can't use my app other than to check my balance. Fix it, Dollar Bank!!!

This app wastes my time regularly App crashes,remote deposit is unavailable a lot. It's annoying to someone who lives far from a branch. It used to work but now it sucks.

The latest version of the app has removed almost all functionality other than to check account balances. The menu is no longer accessible, and the Mobile Remote Deposit feature (the primary reason I have the application installed) is inaccessible as well.

Glitchy Why is the app all of a sudden acting like it can't figure out what's going on in my account? I've got transactions in the holds that should be in activity, like my paycheck being direct deposited. Also it likes to double some transactions. Fix this ASAP. I've been a loyal customer for a long time. This is not what I've come to expect.

It is functional only if you go to the online reviews and learn the "trick" of how to find the menu button. You have to hold down the back key to make the menu pop up, which is not at all intuitive. Adding a simple line explaining that trick would help users while the problem is fixed.

Holy Cow Why the heck would you update at 1030 EST? That's idiotic. It takes 10 times to get a picture to go through. When I do it with the PNC app? First time, every time. You need to figure this out.

Same as everyone else There used to be a floating menu button, as this is a "legacy app", but now it's missing, so the app is unusable. I understand that glitches can come up for businesses using apps, but there are reviews gong back MONTHS highlighting this simple problem. I also bank with Huntington and their app is amazing. You can even opt in to be able to see your balance without having to sign all the way in

Rocky start but loving it now At first I had difficulty using this app with my new phone when I upgraded to Galaxy6 from 4. I realized that to get to the menu to do payments,transfers and deposits you have to long hold the back button on the phone and then the menu pops up.

No menu button There is no menu button for the galaxy s7 edge. Yes its nice that I can check my acct but I can't do anything else with this. I would really like to be able to do mobile deposit because there is no easily accessible bank near me for the hours their open! Please fix or I might have to change my decision on this bank

Terrible App - Very disappointed No menu button and terrible navigation. Doesn't someone test this before it gets the green light?

No menu button App worked just as well as any other banking app however after the marshmallow upgrade to my Galaxy 6 edge the menu disappeared. Please fix this problem.

Fine once you get it The app is fine once you realized that whoever designed it did poorly. I thought the menu button was gone forever until I saw a comment that said to hold down the back button. It works then but it would have been nice if the developers of the app wrote that in somewhere to tell you. Like "hold down the back button for menu" instead of just "use the menu button" 2 stars for a handy app but it would get 4 if it was designed at least a little better

This is crap I used to be able to deposit checks through here and now the menu button has disappeared? FIX THIS IMMEDIATELY

menu button? I have been using this app for years. and then put of no where they took away the menu button. not pleased!!

Sucks Signs on nicely, but almost completely useless after that. Paying bills is not successful sometimes even though it is submitted correctly. Also, the mobile deposit portion (the main reason I installed it) hardly ever even launches. Did I mention it sucks?

Useless Why bother having an app if it has no features? Just shows your balance and activity.

Needs improvement This app needs serious improvement. For 1 some of the functions don't work because the new Samsung phone no longer have the menu button. Secondly the app takes so long to load the Details it times out. Then it's always throwing an error even in the middle of looking at my account information. It is really starting to make me feel leary of Dollar bank if they can't even get a phone app right

Worst banking app Out of the 4 banking apps I use this is by far the worst! I am only successful in making mobile deposits if I'm lucky 5% of the time..the picture is either not good enough or it will continue to say "endorse check to say for dollar bank mobile deposit only" even though it ALREADY says that. I then have to re endorse the check and deposit it into a different bank which of course is never a problem. The app is confusing for android users as it took me forever to even figure out how to open the tabs. TERRIBLE

Terrible app I have a Samsung Galaxy S6 and this app is terrible. There is no menu button and it crashes and closes constantly

Ridiculous It would be nice to actually be able to use the app for more than just reviewing my balance. There is no menu. How hard could it possibly be to build a menu??? The little floating bubble menu was annoying enough, but that's no longer there, so I can't make a deposit or mobile payments. Come into the present, Dollar Bank! You've been left behind...

NO MENU ON ANDROID! The app has been completely useless since Android did away with the menu button. When will you fix this app? Better start before you lose a long time customer!

Summary and that's it All it does is give account info. No ability to see other branches, find ATM's, deposit checks etc. etc.

Amateur Design with Compatibility Issues The user experience design in this app is awful. It's nice that I can see my balances but Dollar Bank needs to release a way for me to navigate with my ZTE ZMax 2 running Android 6.0... I cannot access the Menu even if I hold any of my buttons down! So often remote deposit is down too... and there is an obscene amount of maintenance always taking place it seems.