
Ray Hricik
The new Dollar Bank app, called 'Mobile', is not ready for primetime. It is glaringly obvious that beta testing of this app was minimal at best - you have links in the app that send you to the wrong spot, or send you back to your accounts window - except now you are denied access because you have no rights to that screen. Yet come through from a different choice on the menu, and everything works great. I expected much better from them! Update: Six months in...no change!
4 people found this review helpful

A Google user
Improved compared to prior version. Still has some issues. 1. Slow to load account inside app. 2. The absence of balance per line, as was present in prior version. 3. In bill pay i cannot see my full account # for each bill. In last version i could only see last 4 digits on the initial account selection page (which was still problematic for accounts that ended with all 0/zeros). In this version you do not see acct # until you select the account based on its name, i.e., division of water,.
2 people found this review helpful

A Google user
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The new app worked fine at first download. Now this version of app crashes every time I try to login. This closes once I click the login button. It's still not working, and continues crashing. Please fix your app. It's not my phone because my phone is new and a really good expensive phone. It's your app. What is the problem? And fix it please. Annoying 🙄
13 people found this review helpful
Dollar Bank, F.S.B.
April 20, 2020
Please try upgrading to the latest versions of Chrome and Android System Webview. Search for "Chrome" in Android play store and upgrade to the latest version. Version must be 80 and above. Search for "Android System WebView" in Android play store and upgrade to the latest version.