After update can't use Yeah just installed update 12/10 and I now have the menu back. Won't have to go to bank to deposit checks. Upgraded my phone to ZTE LTE. Menu disappeared. Now can't exit or do deposits etc. As of 11/29/2016 still can't locate menu. I have tried all the suggestions posted and even with Dollar bank support still nothing. I've uninstalled several times and still no menu. Very frustrating.
Fire IT department App didn't work on 4 different phones. Didn't have my online account working for months when I signed up. Has never accepted a photo deposit, they say it's my phones, all 5 of them. Didn't work on latest Android. Emailed customer support the 7th, was told they have no plans to update. Next day update came out. Online web page is even worse. Based on reviews they don't care.
App is finally fixed The web team finally fixed this app,,, I am now able to make remote deposits with my new ZTE phone... I still was force to open another bank account with a Dollar Bank competitor. Poor customer service!
This app drives me crazy. I have this installed on a Glaxy S5 and the deposit feature doesn't work consistently. It is always requiring multiple pictures of the back of the check before it will accept it. The app also has issues processing certain checks. This is supposed to be a time saver but often results in frustration.
Worthless This app is alway down for maintenance. You can not check any checks that have cleared, and it only shows you basic stuff,
Terrible Worse banking app i have ever seen. Im in the process now of switching banks. If i can't remote deposit my check then it's time for me to move on. This bank is terrible and their app even reflects it !!! You guys are terrible and i hope that you go out of business
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