This is by far the worst online banking app I have ever used. It is so bad that when I went into a dollar bank branch for help, they couldn't figure it out either...

Can not even login to the application. No developer response to crash reports.

Remote deposit is TERRIBLE!! It never works!!

It crashes a lot

Really basic and Bare Bones for an online banking application. Honestly looks like someone at their corporate office had their 13 year old make this up for them. Giving it 2 stars because it is at least working and will give you your balance and transactions. Update: I have now had to revise my rating to one star based on how frequently they need to take the website down for maintenance. The app is worthless if you're never able to use it. Terrible.

This is the worst mobile banking app by far! I haven't been able to use the mobile deposit feature except a couple of times since I've installed this app. Currently I've been trying to deposit a check for the past week, today included, but to no avail. And, this is a new phone, so I know the issue is with this app. I explained issue to representatives at dollar bank, starting 4 months ago, but they have failed to rectify the problem.

Good when it works but very unstable. Remote deposit is completly hit or miss. Today tried to deposit two checks. First one went through. Second one would not ...minutes later, same session. Haven't been able to get it to work since. Remote deposit rarely works for money orders. Wish it were reliable.

It's 9 times out of 10 in maintenance when I need to transfer or check funds. It's pretty dang horrible. I've been with DB since 2011 and I'm highly considering leaving because of how many problems I have with this app.

This app doesn't accept my user name and password about 80% of the time. When it does accept my info and let me log in it often won't accept in focus pictures of my checks. It is less hassle to just drive to a branch and use a teller.

Stopped showing check strips My husband never records any checks he writes so I keep track on the fly w this app ONLY LATELY(past week or so) the check strips don't show up! What is up with that? I need that feature. I'd rate higher but both this app and full online site for dollars back are both awkward and not all that user friendly.

App works. Tons of issues with remote deposit though. Will not focus and image appears stretched. This is a huge issue as it means now I have to go to a branch to deposit my pay, over 45 minutes away.

Not really happy that every time I go to deposit a check it freezes on the front check screen. I've uninstalled and reinstalled. Its been about a month that I have to deposit at the least thru an ATM. This would be great if it can be fixed.

Worst banking app ever. Bare bones would be a generous description. I write software... it's embarrassing to even look at.

App crashes regularly, Inconvenient maintenance which makes the app completely inaccessible, logging on takes forever, mobile deposits work less than half the time...

Can't exit if you don't sign in. Menu button doesnt appear until AFTER you log in. Again, most lame banking app I've seen. And WHY do I have to answer a security question EVERY time I log in? No balance preview feature. They should be ashamed to even promote this app. It has no features. I have yet to meet 1 bank employee, either in my branch or on the phone, who even uses this app. 1st time I transferred money from savings to checking, it did not work. Double password indicates lack of security on their part to me. You can pay bills on this app, but only if you set them up on a computer 1st.

Terrible app theres no way this isnt the worst banking app out there doesnt work constantly

Doesn't always work. Take several tries to accept deposits.

Remote deposit service unavailable. Anyone else get this?

Every single time I need to cash my check, remote deposit is down. Soooooo inconvenient.

Horrible. Impossible to make a deposit, it NEVER works.

I would rather overdraft my account than use this app

It takes 5 years to load everytime I try to use it

Shows everything their website does... fine with me

Mobile check deposit works about once a month.

Fire whoever made this app.

After update can't use Yeah just installed update 12/10 and I now have the menu back. Won't have to go to bank to deposit checks. Upgraded my phone to ZTE LTE. Menu disappeared. Now can't exit or do deposits etc. As of 11/29/2016 still can't locate menu. I have tried all the suggestions posted and even with Dollar bank support still nothing. I've uninstalled several times and still no menu. Very frustrating.

Fire IT department App didn't work on 4 different phones. Didn't have my online account working for months when I signed up. Has never accepted a photo deposit, they say it's my phones, all 5 of them. Didn't work on latest Android. Emailed customer support the 7th, was told they have no plans to update. Next day update came out. Online web page is even worse. Based on reviews they don't care.

App is finally fixed The web team finally fixed this app,,, I am now able to make remote deposits with my new ZTE phone... I still was force to open another bank account with a Dollar Bank competitor. Poor customer service!

This app drives me crazy. I have this installed on a Glaxy S5 and the deposit feature doesn't work consistently. It is always requiring multiple pictures of the back of the check before it will accept it. The app also has issues processing certain checks. This is supposed to be a time saver but often results in frustration.

Worthless This app is alway down for maintenance. You can not check any checks that have cleared, and it only shows you basic stuff,

Terrible Worse banking app i have ever seen. Im in the process now of switching banks. If i can't remote deposit my check then it's time for me to move on. This bank is terrible and their app even reflects it !!! You guys are terrible and i hope that you go out of business

Easiest way to bank! Now works on Android 7.1.1 Nougat! Menu functions now under the three dots in upper right where they should be. If you are a Dollar Bank on-line customer, this app is for you. You can make check deposits by taking pictures of the check front and back in the app. You can do anything you normally do with the on-line web page thru this app without starting your browser. Very useful app.

Finally Android Nouget Support Newest update finally provides a fully working app on Android 7.0. The menu button in the upper right hand corner provides all needed functionality. Totally usable again! Good work!

The new firmware (Android 7) update broke this program's use of the recent app button(square icon on the bottom of the phone) to access the menu. The developers need to move the open menu to an actual button on the app. Update: I received an email based conversation with Dollar Bank's customer service and an update was published the same day that fixed the above problem. Thank you Dollar Bank customer service.

Big bug Everytime I log in I can see my balances but when I attempt to check the transactions the app force closes itself. It's been doing this for a while I've done all the typical procedures to fix it. I can still use the site to make sure the transactions are correct but would be nice if the app was fixed. Tyvm for your time

Mobile deposit is awful. Won't accept any my pictures. I don't think the app knows how to control the camera. It actually looks like it's trying to make the pics blurry.

Slowwwwww Finally available for Android 7. But I am not sure this is even usable. Every screen I clicked to took anywhere from 15-30 seconds.

Back to a great app It is now back to a 5. Works with Android 7. Love the new feature with the menu button.

Camera won't focus Camera won't focus when taking a picture for remote deposits on the latest update (12/8/2016).

Fix it, ASAP Keeps crashing after update ver. 2.4.13