DoorLoop

DoorLoop Inc.

About this app

DoorLoop’s award-winning property management software is used for tens of thousands of units by property managers, landlords, and tenants in over 100 countries worldwide.

Property managers can:
- Manage the entire rental portfolio from one app
- Send and review rental applications and background checks
- See a rent ledger with all rent payments received and overdue
- Review all financials, reports, and accounting
- Find any document, lease, or tenant instantly
-Review and update maintenance requests and work orders
- And much more

Tenants can:
- See all lease terms & details
- Make rent payments online
- View previous & scheduled rent payments
- Upload proof of renters insurance
- Submit and review maintenance requests
- See all announcements from the building, property manager, or landlord

With unlimited customization, DoorLoop is perfect for anyone just getting started with 1 property, or large companies managing thousands.

Ratings and reviews

Works well for collecting rent however we found it cumbersome and not user friendly at all. We had 3 different staff members use the app and dashboard online, but myself and the 3 staff members had trouble with navigation on the dashboard. After each data entry, save, then you are sent back to the beginning to navigate the side menu to continue to enter the same tenants info. Lots of repetitive actions. Gave 3 stars because the support staff were very helpful and did their best to get us going.

App feels like it's still in beta testing. A lot of key functions either don't work or are missing completely. Support doesn't seem to have solutions and technical issues are met with a "we've been having this issue for a while, we're working on it" as weeks go by with no resolution. Overall I feel their marketing over promised and the product falls short by a large margin compared to competitors products. The pricing is very competitive which made this product appealing but not worth renewing.

After installing and uninstalling this app twice, trying to log into the actual website from a browser, and resetting my password, I still have not been able to log into this app at all. Not from the email I received from them, not from looking this website up via search engine, nor their own website login page, could I get past the login screen as it kept refreshing and then asking me again from the login information. I am beyond frustrated, annoyed, and angered.

What’s new

This update includes stability improvements and bug fixes