DoorLoop

DoorLoop LLC

About this app

DoorLoop’s award-winning property management software is used for tens of thousands of units by property managers, landlords, and tenants in over 100 countries worldwide.

Property managers can:
- Manage the entire rental portfolio from one app
- Send and review rental applications and background checks
- See a rent ledger with all rent payments received and overdue
- Review all financials, reports, and accounting
- Find any document, lease, or tenant instantly
-Review and update maintenance requests and work orders
- And much more

Tenants can:
- See all lease terms & details
- Make rent payments online
- View previous & scheduled rent payments
- Upload proof of renters insurance
- Submit and review maintenance requests
- See all announcements from the building, property manager, or landlord

With unlimited customization, DoorLoop is perfect for anyone just getting started with 1 property, or large companies managing thousands.

Ratings and reviews

App feels like it's still in beta testing. A lot of key functions either don't work or are missing completely. Support doesn't seem to have solutions and technical issues are met with a "we've been having this issue for a while, we're working on it" as weeks go by with no resolution. Overall I feel their marketing over promised and the product falls short by a large margin compared to competitors products. The pricing is very competitive which made this product appealing but not worth renewing.

ONLY 105 REVIEWS! That should make you walk away in and of itself. This app feels like it was programmed by kindergarten children. I am amazed that my real estate company uses it. Customer service is a set of questions that don't begin to solve any problems in reality and they close at 5 o'clock when working people can actually try to deal with issues that can't be done at during working hours! I would not recommend to anyone.

There is no way to communicate with your landlord or property manager. The only way to do so is through service requests. It's an easy feature to include and the fact that the developers missed that is appalling.

What's new

This update includes stability improvements and bug fixes