DoorLoop

DoorLoop Inc.

About this app

DoorLoop’s award-winning property management software is used for tens of thousands of units by property managers, landlords, and tenants in over 100 countries worldwide.

Property managers can:
- Manage the entire rental portfolio from one app
- Send and review rental applications and background checks
- See a rent ledger with all rent payments received and overdue
- Review all financials, reports, and accounting
- Find any document, lease, or tenant instantly
-Review and update maintenance requests and work orders
- And much more

Tenants can:
- See all lease terms & details
- Make rent payments online
- View previous & scheduled rent payments
- Upload proof of renters insurance
- Submit and review maintenance requests
- See all announcements from the building, property manager, or landlord

With unlimited customization, DoorLoop is perfect for anyone just getting started with 1 property, or large companies managing thousands.

Ratings and reviews

It's easy enough to navigate that's why it gets two stars. But the billing is outdated. The bank draft takes 2-3 business days so you never know when that's going to hit, and the credit card includes a 3.25% fee. You can't use venmo, zelle, cash app, etc. You can't connect any of them so that the transfer is instant and free. It does not label the charges that are coming up, & only shows you what they are for the day they are due. It also doesn't tell you when they are due.

it was pretty smooth when it worked. The helpers for issues were pretty good at fixing issues. but idk if I was the only one with this same issue, but for most of the time, I tried to log in, and it would always mess up. it would send me to a black coding screen, or every time I would log in, it would instantly log me out. today, it was doing the same thing, and I couldn't even pay my bills. Hopefully, later in the day or tomorrow, I'll be able to.

Absolutely terrible app. I somehow ended up with two active auto pays, luckily I caught it before my account was drained. It sends confusing and misleading notifications. For example the first month using it, I got a notification saying I owed more than double what my rent was. I had only been in my home a month and rent wasn't due yet. Writing an app for renters to pay their rent should be an absolute breeze, but somehow they've managed to make it a complete disaster.