
Tom Due
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Got it working after firmware-update, costing 100 bucks (!) for 10 minutes work of a guy. Complicated transfer of the digital key from the evolo smart app to this app. App keeps stopping (crashing)! Needs a lot of improvement and please include firmware updates with mobile phone that can be done by the user. One more thing: the digital key is lost if you reset your phone! And you can't transfer it to a new phone! This is in unacceptable! We need this to be solved! Make it transferrable! Solve the issues, don't tell me it cannot be done! Still keeps crashing after update!
4 people found this review helpful
dormakaba Schweiz AG
October 7, 2020
Thank you for your rating! We are sorry that you do not like our app. We are continuously working on improvements of the app. Digital keys cannot be transferred to other devices due to security reasons. Please share your further input with us at info.mobilesolutions.CH@dormakaba.com

Carles de Haro Juan
The app UX is not very good, seems a bit old. It does not have a companion for smart watches, will be very useful when you try to enter places with items in your hands.
dormakaba Schweiz AG
March 29, 2022
Thanks for your feedback! We deeply respect your advice, and we will try to combine your feedback with our app development, in order to provide better products.

Filip Kapsdorfer
Worked fine for two days. Received an update this morning. I wasn't able to use the app until installing the update. Now I'm unable to unlock doors neither with NFC nor Bluetooth. I get a very telling error message: "Error: 0x01". Device: Xiaomi MI MIX 3, Android 10
4 people found this review helpful
dormakaba Schweiz AG
August 6, 2020
Thank you for your feedback. We have analyzed the topic and found the origin. To get it running again please change the NFC setting in the Secure Element position to "Use HCE wallet" instead of "Use SIM wallet. This is a Xiaomi specific setting. If you need further assistance feel free to contact us info.mobilesolutions.CH@dormakaba.com