Matus Pribylsky
Worked fine before last update. Now it forces me to enable NFC before starting the APP. I used it without enabled NFC for years until now. When I forget to enable NFC before starting the APP, I get a warning message that can be closed only when I enable NFC, but then the APP looses all keys and is unable to sync them back. I have to close the app and open it again, with NFC already enabled, for it to work. And like magic the keys are suddenly present. I already reinstalled the APP to no change.
2 people found this review helpful
dormakaba Schweiz AG
4 January 2024
Greetings, We regret any inconvenience caused by the recent update, especially regarding NFC issues. Our team is actively addressing these concerns, and your feedback is instrumental in driving improvements. We appreciate your patience and ongoing support. Thank you.
Ankush Algudkar
The app was working fine till it began crashing on me and all digital keys were deleted. I've lost access to my co-working space and they can't help me out as well. Please fix the issue immediately.
1 person found this review helpful
dormakaba Schweiz AG
4 January 2024
We appreciate your feedback and we apologize for any dissatisfaction you may have with our product. Please visit our official website for local support and contact our customer service team in your country for further assistance. Thank you very much.