
Nancy N. Blackburn
SOooooooo slow and TERRIBLE customer service. ilI told customer service multiple times that the app runs slowly on Android and they just said, "It works fine on our end." it working fine on your end doesn't solve my problem on my end and I know i'm not the only one. by slow, I mean, I've literally timed it 5 minutes and the rewards order still hadn't loaded.And that's not unusual it happens all the time. and that AFTER clearing the apps data and cache multiple times!
4 people found this review helpful

Kira Harris
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Update 7/01/22: I honestly did not think it possible, but this app got even worse. I'm starting to wish they would just stop updating it, it's bad enough as it is! Already one star, wish I could give zero. This app is crazy buggy but unfortunately it's the only way to order, as the website login quit working years ago. You'll be halfway through editing an order and the whole thing just crashes on you and makes you log back in and then you have to start completely over. So so frustrating.
29 people found this review helpful
doTERRA International, LLC
July 27, 2022
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at mobilesupport@doterra.com. Thank you.

Marcie Borwick
I tap on this app but It never lets me into the login page. It's been like this 3 times within the 9 months Ive had this app. Too many glitches. Then there are times I'm trying to change my LRP order and it just takes me back to the login page after 30 minutes using it. I loose all the searching or items I put in my new LRP order. Ugh so frustrating. I may just have to delete it. I need it though bc I dont have a computer so I guess I'll save up for one. Doesn't work on cells.
4 people found this review helpful
doTERRA International, LLC
February 2, 2021
Hi Marcie, we just released an app update on Feb 1st that should have resolved this issue. Please try logging into the app again and let us know if you're still seeing any issues so we can get this resolved for you ASAP: mobilesupport@doterra.com.