Douglas – Parfüm & Kosmetik

Parfümerie Douglas GmbH

About this app

The Douglas app - the must-have on your smartphone or tablet! Discover the whole Douglas world and find your new favorite products in our categories from make-up to perfume to home & lifestyle. Shoppe popular cosmetics brands like benefit or Mac Cosmetics and scroll through perfumes for every occasion in our online perfumery.
Become involved with the Douglas app around the clock in new products, trends and styles - the smallest beauty case in the world is waiting for you!

Enjoy exclusive benefits & app features:

• DOUGLAS BEAUTY CARD: Collect valuable Douglas Beauty Points (currently only available in Germany) with every purchase in the app or our branches.
• DOUGLAS BEAUTY MIRROR: Test fresh make-up looks with the make-up mirror of a special kind! Discover lipsticks, foundation, mascara & Co., which will put you in the spotlight. Our augmented reality tool lays like a filter over your face and introduces highlight products as well as different styles. Wedding Look, Nude Makeup or French Chic? You decide!
• BEAUTY TIPS & NEWS: Be inspired by our online magazine and discover the hottest seasonal beauty trends!
• Find all the novelties at a glance and get new offers from the Douglas Sale.
• Activate our push notifications and be the first to know about the latest offers and promotions. So you always stay up to date and do not miss a discount campaign.
• FAVORITE BRANDS: Personalize the Douglas app with your favorite brands and get custom content that puts your favorites first!
• PURCHASE FUNCTION: Order your beauty and perfume favorites with just a few clicks. All your favorites are already filled? Then pause the desired products in the post-purchase function or remove them. Make the Douglas app for your individual shopping list!

Ratings and reviews

Very bad customer service. I have ordered something and received a wrong product. Since one week I am trying to have an answer from the customer service, no one is answering back on my emails.

The app is ok, but not perfect. When you click on the offers you only get the perfumes, not all categories (advertised as makeup too, so it's a glitch) I really dislike the algorithm for highlighting products - it's super dumb. The same old stuff I've already purchased comes up.... why?? A more useful thing would be to show me new things, related, or maybe what other people bought too - this way it would be more tempting to try out new stuff. I like that it is easy to navigate and find stuff.

1. There is navigation bar to choose from. 2. Not all "back" arrows work. 3. Clicking an item from a list then you go back. You land at the beginning of the list not where you were. Super inconvenient. Update Aug 2022: the app works fine! The only bug is it shows no reviews when opened, even though there should be some.